Let’s face it, whether we want to admit it or not – disruptive behaviors are at an all-time high within our industry. The fact that you are reading this tells me you care and you are looking to create a healthy workforce culture.
What our research has shown is that far too many incidences of disruptive behavior go unchecked by executives and front line leaders. Without clear guidelines on how to address these issues, many leaders let it slide or simply go silent. What we all know is… that doesn’t work.
The number one reason why leaders don’t address incidents of workplace bullying or incivility is because they don’t know what to say and how to say it.
To solve that problem and equip leaders with the tools they need to address incidents of disruptive behaviors, Dr. Renee Thompson has created Scripts for Healthcare Leaders. In this tip sheet, you will find practical scripts to address common situations involving disruptive behaviors.
About Dr. Renee Thompson
As an international speaker, author, and consultant, Dr. Renee Thompson tackles the professional challenges facing healthcare leaders today. With 26 years as a clinical nurse, nurse educator, quality manager, and nurse executive, Dr. Thompson is an expert on workplace bullying, and spends the majority of her time working with healthcare organizations that want to eliminate bullying and incivility.
Renee is the CEO and President of RTConnections, LLC and Founder of The Healthy Workforce Institute and has been repeatedly published, interviewed, and awarded for her work to educate, connect, and inspire current and future nurses in healthcare. She is the author of several books and is in demand as a keynote speaker.
Dr. Thompson has been published in numerous nursing journals including, but not limited to, Journal of Medsurg Nursing, Journal of Nursing Administration (JONA), Nursing 2008, and Oncology Nursing News. She is a frequent invited guest on radio, podcasts, webinars, and online nursing blogs.