What Drives Us
When disruptive behaviors go unaddressed in healthcare, bad things happen to patients and employees. At the HWI, we’re on a mission to create a world where bullying and incivility are immediately rejected and kindness, respect, and professionalism become the new norm.
Who We Serve
We work with healthcare organizations that understand that the way their employees treat each other SHOULD be just as important as the care they provide and are committed to doing something about it.
Our Clients:
- Want to do what’s necessary to improve the work environment, but don’t know how to start or what to do.
- Wish their employees would just stop the shenanigans and do their jobs.
They come to us because they need help to swing the pendulum from where they are (bullying and incivility) to where they want to be (professional and nurturing).
What Keeps Our Clients Up at Night:
- They worry that the new nurses they just hired will get eaten alive by the older ones.
- They wish they could spend more of their time helping their employees grow, instead of constantly dealing with the “problem” employees.
- They worry that their really great employees will get burned out and leave.
- They’re afraid of failing as a leader.