Reduce Incidents of Bullying and Incivility in Healthcare

"Our organization looks to the Healthy Workforce Institute as an expert on education related to healthy work environments and a leader in actionable strategies the workforce can take to make our work environments healthier and safer!"

"I am a huge fan of Dr. Thompson! Every time I hear her speak, I'm energized and engaged while I learn something new. She gives me easy, actionable items to take back to my unit. I have 'healthy work environment' as a standing agenda item at my staff meetings because of Renee and use that agenda item to further teach my staff the skills that Renee has taught me. My CNO instructed the managers & directors in all departments to do the same once I explained what I do. In this way, Dr. Thompson has made an impact on many people in my organization."

"Having had the opportunity to hear Renee speak several times, I have never been disappointed. Her passion for her work around incivility and bullying is evident in each presentation and very moving. I am truly inspired each time I hear her. Not only is Renee a pleasure to work with but her team at the Healthy Workforce Institute is phenomenal. I encourage you to check out the website, blogs, and videos available, and be sure to invite her to speak at an upcoming event!"

"With so many employees struggling with stress, burnout, and trauma these days, it’s more crucial than ever to create cultures of caring inside organizations. Renee Thompson excels in this area. She helps leaders master the skill set to eliminate disruptive behaviors and create workplaces where people pull together, communicate respectfully, and support each other. I’ve known Renee for a long time and find she has a gift for helping organizations create the conditions that encourage people to bring their “best selves” to work every day."

“Since doing work with the healthy workforce institute, the leadership team has used strategies not just with staff interactions, but with patients. We are better at investigating and understanding the importance of real-time feedback to promote a safe working environment for everyone.”

"The Healthy Workforce Institute provides education and practical solutions and suggestions to issues we deal with in health care on a daily basis."

"I heard Dr. Renee Thompson speak about [bullying and incivility] and always walked away feeling like I had a better grasp on how to handle this type of behavior. When I learned about the on-line format to teach our leaders I thought this was a great first step. As a CNO, I also went through the materials to better understand the content. Not only did I learn a lot but also was able to have good discussions with the leaders who participated in the education. I am confident this learning has better equipped the Nurse Leaders to create a better culture on their units and eradicate bullying and incivility."

“Renee has been a great resource for myself and my leaders.  Renee set the foundation to help us address bullying and paved the way to a healthier culture.  She provided us with great tools and shared her experience and knowledge with our staff.  I am forever grateful for the time I was able to spend with her.”

“Human behavior is complex and different approaches are needed to address the root causes of negative behavior in the workplace. Renee educates and provides specific tactics to arm leaders with the tools needed to support a healthy work environment but also to support the leader him/herself.”

“I have fewer complaints, but they still happen and I address them more quickly and with less dread than I did before. One big difference since working with Renee is that I am better at having these conversations than I was, and breakdowns in communication are still about 90% of the issue. I also challenge the staff bringing the complaint to have a conversation with the other person, and then follow up to see if that conversation has taken place.”