Workshops

Bullying in Healthcare is a Problem

Leaders and employees today are often ill equipped to deal with the common problems of workplace bullying, incivility and unprofessional conduct. To make matters worse, healthcare organizations don’t do a good job providing their leaders and employees with the strategies and skills they need to address disruptive behaviors. Therefore, most people do what’s comfortable; they do nothing.

The Solution

We need to do a better job equipping our leaders and employees with the skills and tools they need to cultivate a culture of professionalism and respect.

Through our interactive workshops, we transform healthcare organizations by empowering leaders and employees to excel in their role and become agents of positive change.
The result is a work culture where everyone communicates with respect, conflict is minimized or non-existent, and individuals enjoy working together toward a shared vision.

Introducing the Healthy Workforce Institute’s Transformational Workshops

8 Essential Skills of a Healthy Team

Our workshop, 8 Essential Skills of a Healthy Team, equips your leaders with the crucial skills needed to build and maintain high-performing, collaborative teams. Each skill focuses first on developing that skill as a leader and then second, developing that skill with their teams.

Your leaders will learn how to:

Communicate with honesty and respect as an interprofessional team.
Address workplace bullying and incivility as a team.
Create a culture of ongoing and relentless feedback • strengthen collaboration and psychological safety.

Enough! Eradicate Bullying & Incivility in Healthcare: Practical Strategies for Leaders

In this program your leaders learn the tools, strategies, and gain the confidence to identify disruptive behaviors that undermine a culture of safety, set behavioral expectations with employees, and hold staff accountable for professional conduct.

Your leaders will learn how to:

Recognize the difference between bullying, incivility, and someone just having a bad day.
Explore how successful leaders address and eliminate disruptive behaviors.
Identify strategies to create a culture of civility and respect in the workplace.

CLEAR Rx: Navigating Conflict with Clarity and Confidence

This comprehensive, interactive workshop equips healthcare leaders with a proven, step-by-step framework to handle difficult conversations with confidence, clarity, and accountability. Participants will engage in realistic healthcare-specific scenarios through guided role-playing, leveraging the CLEAR Rx model.

Your leaders will learn:

How to handle challenging conversations with confidence.
A structured, repeatable method (CLEAR Rx) to manage conflict proactively.
Practical skills to foster improved teamwork, patient care outcomes, and employee engagement.

Note: All workshops can be customized to an audience of leaders, physicians, clinical and non-clinical direct caregivers.

Got bullying and incivility?

At the Healthy Workforce Institute, we provide leaders with the practical skills and tools they need to finally address bad behavior.

"Dr. Renee Thompson's workshop, "Cultivating a Healthy Workforce by Addressing Bullying and Incivility," proved to be a transformative experience for our leaders. Her engaging and informative session heightened our awareness of identifying and addressing disruptive behaviors, equipping us with practical tools to establish clear behavioral expectations. The overwhelmingly positive feedback from our physicians, nurse leaders, and interprofessional team underscored the impact of Dr. Thompson's expertise and presentation style. We are now motivated to sustain this momentum and are thankful to Dr. Thompson and the Healthy Workforce Institute for their collaboration in fostering improved relationships, communication, empowerment, trust, and a healthier work environment."

"The NEFONL chapter was honored to host Dr. Renee Thompson for her presentation on “Cultivating a Healthy Workforce by Addressing Bullying and Incivility: Strategies for Healthcare Leaders.” Her passionate and dynamic delivery and commitment to eliminating bullying in healthcare resonated with our members. We received several notes of appreciation for her interactive and informative session."

“Working with Renee and her team at the HWI was an incredible experience! We contacted the HWI to inquire about Renee joining us at a Nurse Leader Retreat. We wanted a day that focused on our leaders, but one that was not grounded around their day to day operations. Renee went above and beyond to ensure that the content fit our vision. She is a dynamic and relatable speaker who kept our leaders engaged for three hours. We are absolutely blessed to have had this opportunity!”

“Human behavior is complex and different approaches are needed to address the root causes of negative behavior in the workplace. Renee educates and provides specific tactics to arm leaders with the tools needed to support a healthy work environment but also to support the leader him/herself.”