Tackling the Tricky, Sticky Behavior Situations Leaders Face in Healthcare

Handling obvious behavioral problems like shouting, swearing, or physical altercations among employees might be considered straightforward. Yet, how do you handle situations where there are conflicting narratives (he said – she said), or address an employee who sought an assistant manager role but was passed over for a colleague and is now expressing resentment? Managing disruptive behaviors in a unionized environment or handling individuals who become emotional when receiving feedback poses its own set of challenges.

How do you navigate these more nuanced situations effectively?

Furthermore, addressing passive-aggressive tendencies or the emergence of cliques introduces its own distinct set of challenges. Leaders frequently find themselves uncertain about how to respond effectively in these nuanced scenarios.

These are the tricky situations that many leaders just don’t know how to tackle.

The good news is that this webinar is specifically designed to tackle these complex and sensitive situations, offering valuable insights to better equip you for any challenging circumstances that may arise, no matter how sticky they are.

Upon completion of this webinar, participants will be able to:

  1. Restate one strategy they can implement to address conflicting narratives.
  2. Describe how to navigate complex workplace scenarios, including those in unionized environments.

This webinar is sponsored by the Healthy Workforce Academy.

Webinar Date:

April 24, 2024 1-2pm EST

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January 2022: How to Shift from a Negative to a Positive Work Environment: Strategies for Healthcare Leaders
One of the most common complaints we hear from healthcare leaders is that their employees are so negative. In this webinar, Dr. Renee Thompson will show you simple practical strategies to shift your culture from negative to positive.
March 2022: How to Reduce Gossip and Drama in the Workplace: Practical Strategies for Healthcare Leaders
Gossip is a virus that slowly and subtly spreads through a department until it destroys it. The same is true for drama. In this webinar, Dr. Renee Thompson will show you simple practical strategies to stop the gossip and drama in your department.
May 2022: How to Stop Cyberbullying in the Workplace
Bullying and incivility aren’t just happening at work. They are now happening on social media platforms, via Zoom and Teams meetings, text messaging, and email. In this webinar, Dr. Renee Thompson will teach you how to address cyberbullying so that you can cultivate and sustain a professional and respectful work culture in person and virtually.

July 2022: What Is a Speak-Up Culture and Why Is It So Important?
Psychological safety and “speak up culture” are the new buzz terms. And rightly so. Studies show that when healthcare organizations create a safe place for employees to speak up, patients have better outcomes. In this webinar, Dr. Mitch Kusy will reveal evidence based, practical strategies to help leaders truly create a speak up culture.

October 2022: Reduce Bullying, Burnout, & Turnover
Bullying, burnout, and turnover are on the rise resulting in a decline in the health of workplace cultures. Leaders often feel helpless, not knowing how to address bad behaviors or hold individuals accountable, especially during a global staffing crisis. In this webinar, Dr. Renee Thompson will reveal evidence-based, practical strategies to help leaders transform the workplace by reducing incidents of bullying with positive effects on burnout and turnover.

These webinars are sponsored by the Healthy Workforce Academy.

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