The Healthy Workforce System Leaders Need to End Bullying and Incivility

Bullying and incivility continue to undermine healthcare teams, drive turnover, and erode trust, despite well-intentioned policies, training, and leadership development efforts. The reason is simple: most organizations attempt to solve culture problems at the individual level, without addressing the systems that allow these behaviors to persist.

In this webinar, The Healthy Workforce System Leaders Need to End Bullying and Incivility, healthcare leaders will be introduced to a practical, evidence-based approach for addressing disruptive behaviors at their root. Built on three interconnected pillars—Strengthen Organizations, Equip Leaders, and Empower Teams—the Healthy Workforce Framework™ provides a clear structure for creating accountability, consistency, and shared ownership of workplace culture.

Participants will explore how organizational systems, leadership behaviors, and team engagement must work together to eliminate bullying and incivility. Through real-world examples and practical strategies, leaders will gain clarity on how to align policies, expectations, and processes to support a respectful and professional work environment. They will also be equipped with the skills and gain confidence to effectively address behaviors while empowering teams to actively contribute to a culture of professionalism and mutual respectful.

This webinar is designed for leaders who are ready to move beyond one-time training and reactive interventions and instead implement a sustainable system that fosters a healthy workforce in which respect, professionalism, and psychological safety are the norm.

Objectives:

Analyze how organizational systems, leadership behaviors, and team dynamics interact to prevent bullying and incivility, using the three pillars of the Healthy Workforce Framework™.
Apply the Healthy Workforce Framework™ to identify practical leadership strategies to address bullying and incivility within their department.

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This webinar is sponsored by the Healthy Workforce Academy.

The Healthy Workforce System Leaders Need to End Bullying and Incivility

Webinar Date: February 4, 2026 1:00- 2:00 pm ET

If you are unable to join us for the live event, be sure to register and we will send you the webinar recording.

Here's what attendees say about our webinars:

"I have been a follower of Dr. Thompson for years. She continues to inspire, provide practical tools to grow as a leader, and she is someone that I often recommend to other nurse leaders. In fact, this webinar was a gift to the TLs that I work with at my organization. I know that they found the content helpful."

“Being a member of the Healthy Workforce Community gives me many effective tools to share with my team to build engagement. I love to share what is working in our department with other Department Directors as well via email, our Daily Safety Huddle, and Department Director meetings. I also have a touchpoint at our quarterly charge nurse committee meeting related to Healthy Workforce and bring different elements from Healthy Workforce Institute. I have received much feedback about how others have implemented these elements into their departments with positive results. Thank You for tangible resources that make a positive impact in our workforce culture by building meaningful relationships and worthwhile work.”

“I receive multiple emails and invitations to attend various webinars. The ones I NEVER delete or pass up are invitations to Health Workplace Institute webinars. They are full of evidence-based information and the pragmatic strategies to translate the evidence-based information into professional practice.”

“I have shared my thoughts-previously for the work being done through the HWI, and by Renee. I think this has been an area of shadows for management for a long time. Bringing light and hope to difficult challenges-help leaders like me to have a better answer than avoidance or retribution. Their work with Bullying, Incivility, and difficult conversations and the tools are extremely helpful, and bring light to the shadows!”

“Wonderful presentation to discuss bullying among nurses, but more importantly providing real answers and resources to address and mitigate behaviors. Empowering nurses with the platform and knowledge to advocate for each other and ourselves is exactly what we need to move forward toward using that power to influence others. I would highly recommend Dr. Thompson's presentations, podcasts, [and] YouTube videos to anyone who works with people.”

“Renee is so insightful, and knowledgeable about eradicating bullying and incivility in the workplace and supporting our new grads! In the short time that I have been working with HWI I have learned so much about how I can be the change my facility needs!”

“I first heard Renee present a seminar on "How to Address Disruptive Behavior" and I've been following her ever since. The trends and topics RT spoke about at that seminar paralleled the experiences I've had in my industry (service and hospitality). At the core of RT's insight and teachings, I've found that the messaging is universal. If you work with others in any capacity; closely, intermittently, or even where there is a hierarchy, I urge anyone to spend some time listening to RT. She has insight that can simplify contentious situations you're going through and wisdom to get ahead of the game before those situations arise.”

“Dr Renee Thompson is an amazing speaker that has given me so many specific ideas. She has been instrumental in helping me to totally transform my unit from a toxic environment to a warm, welcoming, joyful place to work.”

“Our organization looks to the Healthy Workforce Institute as an expert on education related to healthy work environments and a leader in actionable strategies the workforce can take to make our work environments healthier and safer!”

“Dr. Renee Thompson’s webinars are down to earth and very useful. She offers practical advice and strategies that can be implemented immediately.”

“Loved this webinar. It provided insight into a topic that is emerging into healthcare and causing staff to leave their profession. Dr. Renee Thompson and Dr. Mitch Kusy provided effective strategies staff can use to identify and safely diffuse abusive situations while providing care to the patients in need. I highly recommend this webinar to anyone in the healthcare field.”

“I recently started attending the Healthy Workforce Academy seminars because I needed inspiration, motivation, and ideas! The content is applicable, understandable, and easily implemented. I have walked away with several ideas, a motivation to make change and inspire others to do the same. I have recommended the seminars to my direct reports and colleagues - Highly Recommend!!”

“Do you want to grow, learn, and lead? If so, I encourage you to attend any of Renee’s webinars. I have found that her publishing endeavors also provide great insight, as well as, utilizing her many tools and scripts. These resources help you to recognize and mitigate difficult situations. Her practical solutions can be effortlessly applied with just a little practice. Be a #ChangeAgent who possesses wisdom, courage, integrity, and kindness to create healing environments for your colleagues and the patients! “

"Renee's work is so vital for today's environment. I am quite sure every healthcare system is experiencing an uptick in volatile behavior. It is great to learn different ways to approach this and have our patients and staff feel safe."

“Dr. Renee Thompson's webinars are down to earth and very useful. She offers practical advice and strategies that can be implemented immediately.”

“Renee is amazing! She is inspiring and encouraging! I walked away from her webinar with tools that I could put to use immediately. I cannot wait to learn more from her.”

“Excellent presentation and advice for leaders managing new challenges in the workforce.”

"In my experience, I have found that leaders often ignore bullying and incivility. Having straightforward and actionable strategies to deal with bullying, incivility, and abuse is just what leaders need, and I have found the resource materials and webinars extremely helpful. Thank you."

"This webinar was incredibly practical and helpful! I better understand my own reactions to challenging families, and I have practical scripting in how to respond in a professional yet clear manner. The Healthy Workforce Institute never disappoints!"

"Loved this webinar. It provided insight into a topic that is emerging into healthcare and causing staff to leave their profession. Dr. Renee Thompson and Dr. Mitch Kusy provided effective strategies staff can use to identify and safely diffuse abusive situations while providing care to the patients in need. I highly recommend this webinar to anyone in the healthcare field."

"I attend a lot of webinars and yours was THE best. The content you and your co host, Dr. Mitch Kusy, delivered about patient and family abuse was evidence-based, practical, and actionable. You were engaging and so natural."

"I have been a nurse for 42 years and a leader for 18 years. I have learned a new skill with every webinar I have attended sponsored by the Healthy Workforce Institute. Thank you for providing engaging and necessary support."

“Renee really knows her audience as well as her subject matter. She's a clear, succinct and empathic presenter and offered a great many useful and easy to implement strategies in a short space of time. I'm now confident I'll be able to diffuse many an issue before it even escalates into a problem. Thank you!”

"The Healthy Workforce Institute provides tangible, easy-to-understand principles and tools that you can apply as a leader to improve culture immediately. The most recent webinar on speak up culture was just that. As a leader in the zoological industry, there are many parallels between nursing and zookeeping, and I’m happy to have found this resource."

“Renee provides practical solutions [webinar] to difficult problems from someone who has obviously ‘been there.’ Resources are spot on, topics are timely, and presentations are engaging for both leaders and frontline team members.”

“Renee's version of Gossip and Drama in the workplace is so spot on. When someone hears this seminar, they will automatically think of how they are themselves and as we all know, everyone can make an improvement to themselves.”

GOOD NEWS! You can still access our prior webinars.

Sign up below to gain access to the recording.

January 2022: How to Shift from a Negative to a Positive Work Environment: Strategies for Healthcare Leaders
One of the most common complaints we hear from healthcare leaders is that their employees are so negative. In this webinar, Dr. Renee Thompson will show you simple practical strategies to shift your culture from negative to positive.

March 2022: How to Reduce Gossip and Drama in the Workplace: Practical Strategies for Healthcare Leaders
Gossip is a virus that slowly and subtly spreads through a department until it destroys it. The same is true for drama. In this webinar, Dr. Renee Thompson will show you simple practical strategies to stop the gossip and drama in your department.

May 2022: How to Stop Cyberbullying in the Workplace
Bullying and incivility aren’t just happening at work. They are now happening on social media platforms, via Zoom and Teams meetings, text messaging, and email. In this webinar, Dr. Renee Thompson will teach you how to address cyberbullying so that you can cultivate and sustain a professional and respectful work culture in person and virtually.

July 2022: What Is a Speak-Up Culture and Why Is It So Important?
Psychological safety and “speak up culture” are the new buzz terms. And rightly so. Studies show that when healthcare organizations create a safe place for employees to speak up, patients have better outcomes. In this webinar, Dr. Mitch Kusy will reveal evidence based, practical strategies to help leaders truly create a speak up culture.

October 2022: Reduce Bullying, Burnout, & Turnover
Bullying, burnout, and turnover are on the rise resulting in a decline in the health of workplace cultures. Leaders often feel helpless, not knowing how to address bad behaviors or hold individuals accountable, especially during a global staffing crisis. In this webinar, Dr. Renee Thompson will reveal evidence-based, practical strategies to help leaders transform the workplace by reducing incidents of bullying with positive effects on burnout and turnover.

These webinars are sponsored by the Healthy Workforce Academy.