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Leading people in healthcare

Leading People in Healthcare Is Different Than Managing Operations

Leading people in healthcare
Healthy Work Environment

Leading People in Healthcare Is Different Than Managing Operations

Leading people in healthcare is very different than managing operations. Yet most leaders are promoted because they're exceptional clinicians or operational experts, not because they've been taught how to lead people. As we're developing our...
Healthy Work Environment

Why Charge Nurse Development Can No Longer Be Optional

Healthcare organizations invest significant time and resources in developing frontline leaders. Yet one of the most influential leadership roles in the organization often receives little to no formal preparation. Charge nurse development is frequently overlooked,...
Bullying

How to Strengthen the Preceptor – New Graduate Nurse Relationship

The preceptor-new graduate nurse relationship can make or break a nurse’s transition into practice. Think about that for a second. Before a new nurse fully connects with the organization, the manager, or even the team,...
Bullying

What HR Leadership Partnership Really Looks Like in Healthcare

In Part 1 of this 2-part series, we talked about why you cannot hardwire a healthy culture without HR. We also introduced the idea of Human Return on Investment (HROI) and why disruptive behaviors are...
Bullying

Why Culture Fails Without System-Level Support

Most healthcare leaders don’t need convincing that culture matters. They see the toll of unhealthy behaviors every day – eye rolls during huddles, cliques forming on units, tension between shifts, and talented nurses quietly updating...
Bullying

Strategies for Healthcare Leaders to Eradicate Bullying and Build a Healthy Work Culture

If you’ve worked in healthcare leadership for more than five minutes, you already know this truth: despite all the advancements we’ve made, bullying and incivility are still alive and well in many departments. And while...
Bullying

Adopt the Southwest Airlines Way to Address Bullying in Healthcare

Study after study shows that not addressing bullying in healthcare has a major negative impact on employee engagement, well-being, retention, and patient outcomes. And it’s getting worse. A recent study conducted by AONL and Joslin...
Bullying

Transforming Toxic Workplace Culture: 7 Strategies Every Leader Can Use

Transforming toxic workplace culture can feel overwhelming, especially in healthcare where stress and pressure run high. But meaningful change doesn’t require a complete system overhaul. It starts with leaders who are willing to listen, involve...