Healthy Workforce Institute (Formerly RTConnections) – The Premiere Nursing Blog

Say goodbye to nurse bullying, workplace bullying, and incivility.

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Healthy Workforce Institute equips healthcare leaders to better lead professional teams and empower employees to provide the best healthcare possible. Dr. Renee Thompson is a leading authority on creating a healthy workforce culture by eradicating nurse bullying, workplace bullying, and incivility.

February 19, 20192

3 Steps to Intervene with an Abrasive Leader

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Brad is one of your top managers. From his early beginnings at the hospital as a nursing aide to now running one of the largest hospital units, he’s known for handling crisis situations with efficiency and apparent ease. He sets high expectations for himself and for those who
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February 12, 20192

Six Critical Communication Tips for Creating Healthy Work Environments

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Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital together and even received promotions around the same time. They’ve come to support one another through various ups and downs as bedside nurses
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February 5, 20198

The Four Characteristics of Cohesive Teams

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What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green mile? Many of us who work in healthcare love the unpredictability of our industry – the life and death situations we face, the
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January 29, 20197

How to Win at the Employee Blame Game

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In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their actions. These are the employees who blame everyone else and rarely, if ever, take responsibility. For example, an employee makes a mistake but
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January 22, 20192

Using Curiosity to Deal with a Territorial Coworker

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Cheryl had her chair, her computer, and her med cart. Everyone in the ICU knew this; even the physicians, who wouldn’t dare sit in Cheryl’s chair and use her computer if she was in sight.  One night, Liz, one of the newer nurses, sat in Cheryl’s chair to
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January 15, 20196

4 Ways to Deal with a Toxic Coworker

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About 25 years ago I worked with a toxic individual. She bullied and knocked down those without power and kissed up to those with power. After this individual ruined many work lives (including my own), she was fired. I thought this ordeal was over until a strange thing
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January 8, 20193

Bottom Line Strategy To Comply with the 2019 Magnet® Requirements Regarding Workplace Violence

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Numerous studies show that Magnet® designated organizations have higher nurse satisfaction, less turnover, and they experience higher revenues, which offsets the high cost for achieving it. When an organization achieves Magnet® status, the public (which includes nurses) assumes the organization is committed to nursing excellence. Only 8.8% of
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Become a Better Coworker
January 1, 20197

10 Ways to Become a Better Coworker in the New Year

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Turning the New Year is my favorite time of year for two reasons.One is that New Year’s Day is my birthday and when I was a kid, my parents told me that the ball dropping and all of the parties happening around the world were to celebrate me. Well,
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Nurse Gifts
December 25, 20182

2018 End of Year “Gifts” for Nurses

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Every day of my life a nurse reaches out to me asking for help with a bullying situation at work. It sometimes feels like such a heavy burden. Think about it – every day I am reminded of the badness in our profession. Some days, it can feel
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Resilience
December 18, 20183

10 Steps to Building Your Resilience

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Can you believe that another year is almost over?!? The older I get, the faster the years seem to fly by. It seems like just yesterday I was a young adult venturing out to my first day of being a real nurse. Thirty four years later (yikes!), I
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Nurse Bullying
December 11, 20184

Nurse Bullying and Patient Safety: Understanding the 3 P’s of Safe Patient Care

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Disruptive behaviors in healthcare capture the attention of patients, providers, and even the community. You might think I’m talking about workplace violence, which is a concern in healthcare settings. However, I’m referring to bullying and other disruptive behaviors between professionals.  While most of the information shared about nurse bullying
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Resilience
December 4, 20182

Resilience: A High Reliability Organization Principle

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Leaders know that high reliability is necessary in healthcare, where the consequences of error are high, and margin of error is low. But how do we ensure that our entire team understands the importance of high reliability when they are faced with challenging, ever-changing environments and dissonance in
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Leadership
November 27, 20182

5 Healthcare Leadership Principles from Navy Seals

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I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core principles they need to address and eliminate workplace bullying and incivility. When I perform organizational assessments, what I typically find included in new
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Heart of Gratitude
November 20, 20185

5 Quotes to Inspire a Heart of Gratitude

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November marks the beginning of the holiday season. While December is all about giving, November is all about gratitude.  I wish November would last forever – not because of the turkey and certainly not for the snowy cold weather, but because it’s a month that encourages us to
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Nurse bully preceptors
November 13, 20182

5 Ways to Make Sure the Preceptor Isn’t the Bully

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Sandy was a new nurse and although she was nervous, she was relieved to find out she was one of 4 new nurses hired in her department. At least she wasn’t alone! During their first week of orientation, all 4 nurses were told to stop by the unit
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Mean Nurse
November 6, 20186

When the Charge Nurse is the Bully

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Malaya is the charge nurse on an inpatient oncology unit. She is loved by the patients but hated by her colleagues. She takes 4-5 smoke breaks during her 12-hour shift; each 20 minutes long. Because she is the most experienced nurse on the unit, the newer nurses feel
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empathy
October 30, 20185

3 Types of Empathy Necessary For Effective Leadership

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Emily is a newer nurse manager, and it seems her organization, like many other organizations across America, is feeling the effects of the national nursing shortage, coupled with trying to keep its head above water financially. In an effort to effectively use its human capital in a more
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Nurses Can Stand Up to Nurse Bullying
October 23, 20183

5 Ways Novice Nurses Can Stand Up to Nurse Bullying

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Nurse bullying has been in existence for a long time and although there are a lot of theories behind why nurses “eat their young” and what bullying looks like, not a lot has been done to stop it. One of the reasons that this issue has gone on
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