Healthy Workforce Institute (Formerly RTConnections) – The Premiere Nursing Blog

Say goodbye to nurse bullying, workplace bullying, and incivility.

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Healthy Workforce Institute equips healthcare leaders to better lead professional teams and empower employees to provide the best healthcare possible. Dr. Renee Thompson is a leading authority on creating a healthy workforce culture by eradicating nurse bullying, workplace bullying, and incivility.

Resilience
December 18, 2018Like

10 Steps to Building Your Resilience

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Can you believe that another year is almost over?!? The older I get, the faster the years seem to fly by. It seems like just yesterday I was a young adult venturing out to my first day of being a real nurse. Thirty four years later (yikes!), I
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Nurse Bullying
December 11, 20181

Nurse Bullying and Patient Safety: Understanding the 3 P’s of Safe Patient Care

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Disruptive behaviors in healthcare capture the attention of patients, providers, and even the community. You might think I’m talking about workplace violence, which is a concern in healthcare settings. However, I’m referring to bullying and other disruptive behaviors between professionals.  While most of the information shared about nurse bullying
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Resilience
December 4, 2018Like

Resilience: A High Reliability Organization Principle

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Leaders know that high reliability is necessary in healthcare, where the consequences of error are high, and margin of error is low. But how do we ensure that our entire team understands the importance of high reliability when they are faced with challenging, ever-changing environments and dissonance in
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Leadership
November 27, 20181

5 Healthcare Leadership Principles from Navy Seals

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I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core principles they need to address and eliminate workplace bullying and incivility. When I perform organizational assessments, what I typically find included in new
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Heart of Gratitude
November 20, 20184

5 Quotes to Inspire a Heart of Gratitude

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November marks the beginning of the holiday season. While December is all about giving, November is all about gratitude.  I wish November would last forever – not because of the turkey and certainly not for the snowy cold weather, but because it’s a month that encourages us to
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Nurse bully preceptors
November 13, 20182

5 Ways to Make Sure the Preceptor Isn’t the Bully

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Sandy was a new nurse and although she was nervous, she was relieved to find out she was one of 4 new nurses hired in her department. At least she wasn’t alone! During their first week of orientation, all 4 nurses were told to stop by the unit
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Mean Nurse
November 6, 20186

When the Charge Nurse is the Bully

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Malaya is the charge nurse on an inpatient oncology unit. She is loved by the patients but hated by her colleagues. She takes 4-5 smoke breaks during her 12-hour shift; each 20 minutes long. Because she is the most experienced nurse on the unit, the newer nurses feel
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empathy
October 30, 20184

3 Types of Empathy Necessary For Effective Leadership

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Emily is a newer nurse manager, and it seems her organization, like many other organizations across America, is feeling the effects of the national nursing shortage, coupled with trying to keep its head above water financially. In an effort to effectively use its human capital in a more
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Nurses Can Stand Up to Nurse Bullying
October 23, 20183

5 Ways Novice Nurses Can Stand Up to Nurse Bullying

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Nurse bullying has been in existence for a long time and although there are a lot of theories behind why nurses “eat their young” and what bullying looks like, not a lot has been done to stop it. One of the reasons that this issue has gone on
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Deviant Behavior in Healthcare
October 16, 201810

Are You a Boiled Frog? How to Un-Normalize Deviant Behavior in Healthcare

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“When I was signed up for this course I thought, ‘Oh great. Why do I need to take this? We don’t have bullying in my workplace anyway.’ Boy was I wrong. I learned so much. Most important: bullying wears many faces.” A participant in my online course, Eradicating
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be kind
October 9, 20185

4 Reasons Why Kindness is Good for Your Work Culture

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I received a gift today… a gift of kindness. It wasn’t expected or asked for; wasn’t on my wish list or under a tree. It was a kind word, a gentle spirit, a voice sharing her thoughts and validating mine. What an awesome gift. As I sit to
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Bully Prevention
October 2, 20184

Clarity is King During National Bully Prevention Month

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During the month of October, the world comes together to raise awareness for bullying prevention and to reflect on where we have been, where we are now, and where we hope to be in the years to come. This year’s National Bullying Prevention Month marks the 12th anniversary
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travel nurse protect against bullying
September 25, 20182

How Travel Nurses Can Protect Themselves From Bullying

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Travel nursing seems so glamorous and adventurous, especially to newer, younger nurses who may not have the responsibilities of a family yet. In fact, I’ve talked with many aspiring nurses whose goal is to get their 1-2 years experience so they can travel across the country as a
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September 18, 20182

How R-E-S-P-E-C-T Shows Up Differently in the Workplace

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Wouldn’t it be nice if everyone treated each other with respect in the workplace? Employees respecting each other no matter what the situation would certainly make it easier for the manager. So often I’ve heard managers say, “I just wish my employees would be respectful towards each other
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September 11, 20185

Enhancing the Patient Experience: 5 Things Nurses Should Never Say

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Disruptive behaviors in healthcare impact the employees, the environment, and the patient experience. Thousands of healthcare employees over the years have experienced or witnessed incidents of bad behaviors in the workplace by their colleagues. These behaviors range from eye rolling and gossip to yelling, undermining, and sabotage.  However,
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September 4, 20184

10 Ways to Spread Kindness at Work

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Disruptive behaviors feel like they are on the rise – and not just in healthcare. Bad behaviors are showing up across the globe, in our cities, our schools, neighborhoods, and our homes. Every day we witness acts of cruelty, ignorance, bullying, incivility, and just plan ol’ meanness. We
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August 28, 20183

3 Resiliency Practices to Protect against Disruptive Behaviors in the Workplace

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Each day nurses assess patients, develop and deliver a plan of care and evaluate patient’s progress of healing. Nurses also see patients and their families supporting one another, caring for each other and building on strengths to weather the storm. During this process, nurses witness remarkable resilience – that
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August 21, 20187

When Nurse Bullying Leads To Suicide

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As many of you already know, Rhian Collins, a nurse who worked at Cefn Coed Psychiatric Hospital in Swansea, Wales, hung herself in her home. Rhian left behind a fiance and two children. This nurse allegedly committed suicide because of a bullying situation at work. Some say she
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