How to Prevent Nurse Burnout From Spreading in Your Organization
August 5, 2020
When COVID-19 hit, healthcare teams were called upon to save the world. And they did. They made it through and when cases started to drop,
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How to Start a Kindness Revolution
June 9, 2020
Kindness has always been one of my core values and a primary reason why I decided to tackle workplace bullying and incivility in healthcare. I
Reducing Physician Incivility Using Hard Data
May 26, 2020
As a nurse, I’ve seen my share of nurse bullying and physician incivility. The undermining, condescension, gossip, backstabbing, and refusing to help, are commonplace. 10
How Healthcare Employees Can Remain Positive If Furloughed
April 28, 2020
Never before have healthcare professionals been under a spotlight. The entire world is counting on them to save the human race from the COVID-19 virus.
Bullying: A Hidden Virus in Healthcare
February 11, 2020
Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving
Choosing the Wrong Friends May Be Dangerous to Your Career
December 3, 2019
Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the
Do You Train or Do You Fire?
November 19, 2019
For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role.
The Right & Wrong Way Leaders Recognize Employees
November 5, 2019
Employee recognition is getting a lot of attention lately. Some versions of employee appreciation, the employee experience, engagement, and employee recognition programs are showing up
3 Ways to Strengthen Relationships with Human Resources Partners
October 29, 2019
Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide
Healthcare Organization Combats Workplace Bullying
October 22, 2019
Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference
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