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  • Bullying, Healthy Workforce

How to Deal with Informal Leaders Who Undermine Your Authority

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Bullying

How to Deal with Informal Leaders Who Undermine Your Authority

You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership team, they all appear to be in agreement with initiatives,...
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Bullying

5 Strategies to Protect Yourself from Retaliation When You Confront a Bully

Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior versus clinical performance isn’t simple. It’s much easier to tell...
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Bullying

Bullying: A Hidden Virus in Healthcare

Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving pain and suffering along their path. Rosentein and O’Daniel reported...
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Bullying

3 Ways to Strengthen Relationships with Human Resources Partners

Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide to terminate an employee because of disruptive behaviors, they hit...
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Healthy Work Environment

Healthcare Organization Combats Workplace Bullying

Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference or event, facilitating a series of education and training sessions,...
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Bullying

Bullying From the Eyes of the Bully

Bullying is an ongoing, escalating pattern of aggressive behavior directed toward a person or group of people, which is based on or leads to an imbalance of power, with an underlying intent to harm. Among...
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Bullying

How Performance Reviews Can Eliminate Workplace Bullying

Do performance reviews come to mind when you think about the workplace bullying epidemic we have in healthcare? Of course not, but they should! I’ve talked with thousands of nurse leaders over the years about...
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Leadership

You Fired Your Bully. Do You Tell Your Staff?

Have you ever fired a bully? Did you wonder how to tell your staff or if you even should? Let's say you’re a manager in an ICU and just fired one of your older, experienced...
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