
How to Deal with Informal Leaders Who Undermine Your Authority
You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership
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Eradicate bullying and incivility. Download our new Framework & Toolkit today. |

You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership

Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior

Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving

Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide

Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference

Bullying is an ongoing, escalating pattern of aggressive behavior directed toward a person or group of people, which is based on or leads to an

Do performance reviews come to mind when you think about the workplace bullying epidemic we have in healthcare? Of course not, but they should! I’ve

Have you ever fired a bully? Did you wonder how to tell your staff or if you even should? Let’s say you’re a manager in

Maintaining a positive presence can make a huge impact on your nursing career. Yoder-Wise’s article, “The Essence of Presence and How It Enhances a Leader’s

Workplace bullying isn’t something that happens from time to time in terrible organizations filled with awful staff; it’s something that happens in all kinds of

The bond between a mother bear and her cub is very strong. Mother bears are the quintessential role models for loving and protecting offspring. When a

Bullying and burnout are huge problems for healthcare leaders in the 21st century and it’s time we started talking about them! Gretchen was excited when
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