Now more than ever, healthcare leaders, nurses, and the entire healthcare team are being called to serve the public more than they ever have been
Carmelita is the OR manager in a mid-size tertiary acute care medical center. She’s been in her role for 2 ½ years and knew going
This post was originally published on May 6, 2013 and updated on May 7, 2019. At many of my keynote addresses, I talk about the
I recently wrote an article about the 10 things leaders needed to know about their employees. This article generated a lot of conversation on social
It’s important to create a “speak up” culture where staff members feel comfortable going to management when delicate problems arise. This is especially true in
A disconnect exists between employees and management. I see it in every organization and in every department or unit. Although some departments are more collaborative
I have yet to encounter a respected leader who embodied all the principles of authentic leadership on their first day in a leadership role. However,
John Wooden was arguably the most successful, probably the most influential, and certainly the most studied coach in the history of US sports. His UCLA
I met Darling at Nicklaus Children’s Hospital (NCH) where she (Northwestern Mutual) sponsored an event for nurses, which enabled them to bring me in to
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