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How to Deal with a Passive-Aggressive Bully – 3 Strategies for Leaders

Healthy Workforce

How to Deal with a Passive-Aggressive Bully – 3 Strategies for Leaders

During my foundational workshop, Cultivating a Healthy Workforce by Eradicating Bullying and Incivility, participants have an opportunity to make a list of behaviors they’ve either witnessed or experienced in their workplace that they consider unprofessional...
Healthy Workforce

Bullying in the Workplace – Against the Law? What Healthcare Leaders Need to Know

Jamie was an eager and hardworking new nurse. She was excited to land a job working in the Emergency Department at a large Level I trauma hospital; her dream job. However, it wasn’t long before...
Healthy Workforce

The Cost of Inaction When Leaders Fail to Take Action Against Toxic “Stars”

About 20 years ago, I quit a great job because of a toxic person. When I handed my boss my resignation, he attempted to talk me out of my decision. He could not understand why I...
Healthy Workforce

Six Critical Communication Tips for Creating Healthy Work Environments

Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital together and even received promotions around the same time. They’ve...
Leadership

10 Things Leaders Need to Know About Their Employees

A disconnect exists between employees and management. I see it in every organization and in every department or unit. Although some departments are more collaborative (think shared governance), others have constructed a divide so wide...
Leadership

6 Ways Communication Can Build a Healthy Workplace

Creating a healthy work environment is a hot topic for leaders today.  More than just the right thing to do for employees and the patients they serve, studies show that creating a healthy work environment...