You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership
There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also
Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior
Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the
Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide
Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference
Have you ever worked with someone who complained constantly? I bet you have. I remember a small group of nurses on the first unit I ever worked.
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