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  • Bullying, Healthy Workforce

How to Deal with Informal Leaders Who Undermine Your Authority

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Bullying

How to Deal with Informal Leaders Who Undermine Your Authority

You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership team, they all appear to be in agreement with initiatives,...
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Bullying

What Leaders and Employees Can Do To Eradicate Bullying in Healthcare

There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also affects patient outcomes. A new nurse shared that she was...
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Bullying

5 Strategies to Protect Yourself from Retaliation When You Confront a Bully

Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior versus clinical performance isn’t simple. It’s much easier to tell...
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Bullying

Bullying: A Hidden Virus in Healthcare

Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving pain and suffering along their path. Rosentein and O’Daniel reported...
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Bullying

Choosing the Wrong Friends May Be Dangerous to Your Career

Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the National Institute on Aging reports that positive interactions can reduce...
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Bullying

Do You Train or Do You Fire?

For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role. She selected Erik because he had a good relationship with...
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Bullying

3 Ways to Strengthen Relationships with Human Resources Partners

Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide to terminate an employee because of disruptive behaviors, they hit...
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Healthy Work Environment

Healthcare Organization Combats Workplace Bullying

Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference or event, facilitating a series of education and training sessions,...
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