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  • Bullying, Healthy Workforce, Incivility

What Leaders and Employees Can Do To Eradicate Bullying in Healthcare

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Bullying

What Leaders and Employees Can Do To Eradicate Bullying in Healthcare

There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also affects patient outcomes. A new nurse shared that she was...
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Bullying

5 Strategies to Protect Yourself from Retaliation When You Confront a Bully

Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior versus clinical performance isn’t simple. It’s much easier to tell...
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Bullying

The 3 Things You Must Ask BEFORE You Hire Someone in Healthcare

Have you ever hired a nurse whom you thought was a great hire? She had experience, was certified, and seemed to possess excellent clinical skills.  Yes! You hit the jackpot! But then over time, you...
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Healthy Workforce

Are you a Target, Witness, or Bully at Work?

One of the managers I’ve been working with (within my consulting practice) shared that one of his new nurses ran off the unit crying at the end of her last shift. He found out it...
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Healthy Workforce

5 Questions Managers Should Ask Employees During One-on-Ones

We know through various surveys and studies (Gallup is one of them) that one of the most important reasons why someone stays or leaves their job is the relationship they have with their boss. Although...
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Be Kind

7 Things You Need to Know About Bullies So You Can Stop Them

I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at the bedside, a homecare nurse, an educator, and even at...
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Healthy Workforce

Stop Studying and Start Doing Something About Bullying in Healthcare

I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to cultivating a healthy work environment. While only a small percentage...
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Healthy Workforce

How To Deal With Disruptive, Rude Physicians

When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand new, shy, and insecure nurse, he intimidated the heck out...
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