There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also
Humans are born either more positive or more negative – it’s genetic. You can be born more positive but when you enter into a negative
Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the
For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role.
Employee recognition is getting a lot of attention lately. Some versions of employee appreciation, the employee experience, engagement, and employee recognition programs are showing up
Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide
Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference
Have you ever worked with someone who complained constantly? I bet you have. I remember a small group of nurses on the first unit I ever worked.
October is National Bully Prevention month. While the world focuses on how to stop bullying in schools, communities, and of course, the workplace, last year
We know through various surveys and studies (Gallup is one of them) that one of the most important reasons why someone stays or leaves their
As seasons change, I find myself making promises of things I want to do and accomplish. Yesterday, when I looked at the calendar, I started
I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to
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