Never before have healthcare professionals been under a spotlight. The entire world is counting on them to save the human race from the COVID-19 virus.
One of my clients (let’s call her Tammy) recently reached out to me for advice. I have been working with Tammy and her team to
Wen was looking forward to a second career as a nurse. She already had a biology degree and spent 6 years working in a lab
When I first started this journey to eradicate bullying and incivility in healthcare, my focus was on individual nurses. As soon as I “opened shop”
About 20 years ago, I quit a great job because of a toxic person. When I handed my boss my resignation, he attempted to talk
What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem? Do you sigh and say,
Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone
What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green
It’s time to get serious about creating a speak up culture in healthcare. Here’s why. Over the last 8 years, I’ve talked with thousands of
It’s important to create a “speak up” culture where staff members feel comfortable going to management when delicate problems arise. This is especially true in
Creating a healthy work environment is a hot topic for leaders today. More than just the right thing to do for employees and the patients
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