One of the managers I’ve been working with (within my consulting practice) shared that one of his new nurses ran off the unit crying at
Dealing with employee bad behavior is one of the most challenging aspects of being a leader. Leaders are often heard saying, “If only my employees
Wen was looking forward to a second career as a nurse. She already had a biology degree and spent 6 years working in a lab
Jamie was an eager and hardworking new nurse. She was excited to land a job working in the Emergency Department at a large Level I
When I first started this journey to eradicate bullying and incivility in healthcare, my focus was on individual nurses. As soon as I “opened shop”
What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem? Do you sigh and say,
I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at
As a staff nurse in my unit for 11 years I was considered a clinically competent nurse. I loved working in surgical services and felt
Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone
Erik had had enough of his charge nurse, Taylor, who is a known bully. For years, everyone put up with her because she was “so
When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand
In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their
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