Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior
My daughter played basketball and softball almost her entire life. As a parent of a sports junkie, I have to admit, there were some games
At the Healthy Workforce Institute, we spend a lot of our time talking and writing about bullying and incivility, but let’s take a time-out from
During my foundational workshop, Cultivating a Healthy Workforce by Eradicating Bullying and Incivility, participants have an opportunity to make a list of behaviors they’ve either
Carmelita is the OR manager in a mid-size tertiary acute care medical center. She’s been in her role for 2 ½ years and knew going
Jamie was an eager and hardworking new nurse. She was excited to land a job working in the Emergency Department at a large Level I
When I first started this journey to eradicate bullying and incivility in healthcare, my focus was on individual nurses. As soon as I “opened shop”
Teresa has been a nurse in the Surgical ICU for 45 years. She’s known for her excellent clinical skills, especially when it comes to the
I’ve spent the last 27 years as a nurse and have witnessed bullying behavior in every role I’ve held. As a new nurse working at
Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone
Have you ever fired a bully? Did you wonder how to tell your staff or if you even should? Let’s say you’re a manager in
You’re probably wondering what bullies have to do with Southwest Airline right about now. Let me elaborate. I travel 45 out of 52 weeks in
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