Summary
In this episode of the Coffee Break podcast, Dr. Renee Thompson chats with Dr. Ruby Latif about a topic that impacts every single one of us: creating psychologically safe and inclusive work cultures.
Dr. Latif shares her expertise on the importance of building true inclusion – not as a one-time event but as an ongoing commitment. They talk about the hidden dangers of incivility and microaggressions, and how they quietly chip away at team morale and psychological safety.
They also explore what “soft resistance” looks like in leadership and why courage and curiosity are non-negotiables if you want to build a culture where everyone feels safe and supported. Dr. Latif emphasizes the value of hiring for character and potential, not just credentials – a philosophy I wholeheartedly support!
If you’re a leader who wants to do better or a team member looking to foster a more inclusive environment, this conversation is for you.
About Dr. Ruby Latif:
Dr. Ruby Latif is a recognized thought leader in organizational culture, equity, and behavioral strategy, with over 20 years of experience across the private and public sectors. As Director of Diversity, Equity, Inclusion, and Belonging at Brantford Community Healthcare System, she specializes in fostering inclusive practices and driving meaningful organizational change.
She has worked closely with senior leaders, taught at both university and college levels, and authored over 20 publications on equity and organizational culture. Dr. Latif holds a Master’s in Management (Leadership) and a Doctorate in Social Science and Organizational Behaviour, and she is also a Certified Life Coach and Psychological Health and Safety Professional.
Things You’ll Learn
- Inclusion is a journey, not a box to check once.
- Incivility can be more harmful than overt conflict.
- Microaggressions build up and can destroy culture over time.
- Leaders need to confront soft resistance to drive real inclusion.
- Psychological safety is crucial for engagement and retention.
- Courage and curiosity are must-haves for effective leadership.
- Trust requires vulnerability and openness.
- Recognizing and nurturing hidden brilliance can transform your team.
- Hire for character and potential, not just a resume.
- Cultural intelligence is key to navigating diverse teams.
Resources & Links
- Connect with Ruby on LinkedIn
- Email Ruby at [email protected]
- Check out Ruby’s Instagram here.
- Download your copy of our 33 Scripts to Address Disruptive Behavior When You Don’t Know What to Say
- Check out Renee Thompson’s book Enough! Eradicating Bullying & Incivility: Strategies for Front Line Leaders here!
- Check out Renee Thompson’s book Do No Harm Applies to Nurses Too! Strategies to Protect and Bully-proof Yourself at Work here!
- Learn more about the Eradicating Bullying & Incivility eLearning Program here!
Have a question for Renee?
Email us at [email protected] to have your leadership question featured in an upcoming Q&A episode!
Exciting News! We’ve been featured on MillionPodcasts – a hand-curated database of amazing podcasts across various categories – in their Best 70 Healthcare Leadership Podcasts. They have also featured our podcast in their 70 Best Compassionate Leadership Podcasts, 20 Best Toxic Workplace Podcasts, and 25 Best Workplace Bullying Podcasts list.
Liked this episode? Rate, review, and share with your colleagues. Your support helps us reach more healthcare leaders working to create better work environments.
Disclosure: The host may be compensated for linking to other sites or for sales of products we link to. As an Amazon Associate, Coffee Break earns from qualifying purchases.
