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EP 76:

EP 76: Beyond Policies: How Genuine Leadership Transforms Workplace Culture

32:27

min

Q&A Episode

Prefer audio? Listen & subscribe on

In This Episode

What does it take to create a truly safe, supportive, and accessible workplace in healthcare where leaders are present, staff feel valued, and workplace violence is actively prevented?

In this episode, Stephanie Gedeon, Assistant Chief Nursing Officer at Augusta Health, talks about leadership, workplace safety, and fostering a healthy work culture. Stephanie emphasized the importance of leadership accessibility, noting that Augusta Health scored over 90% in this area and prioritizes building relationships with staff. To improve efficiency, she streamlined meetings by consolidating related committees, reducing time spent while maintaining effective communication. She also highlighted efforts to create a positive work environment through celebrations, fun incentives, and implementing the DASA tool to assess and prevent workplace violence. Her key advice for others is to adopt a structured framework like Pathway to Excellence and lead with genuine care to build a supportive and sustainable work culture.

Tune in to uncover the leadership strategies that drive a thriving work culture!

About Stephanie Gedeon

Stephanie Gedeon, MSN, RN, is the Assistant Chief Nursing Officer at Augusta Health, dedicated to supporting and empowering nurses in delivering compassionate, high-quality care. Inspired at the age of four by the exceptional care her grandmother received after a traumatic accident, Gedeon pursued a lifelong passion for nursing. She began her career as a Certified Nursing Assistant (CNA) and went on to earn a Master of Science in Nursing with a concentration in Health Systems Management from the University of Virginia. Throughout her career, she has held leadership roles in Oncology, Inpatient Rehabilitation, Clinical Education, and Nursing Supervision. At Augusta Health, she plays a vital role in advancing Professional Practice, Patient Experience, Safe Patient Flow, and Recruitment and Retention. Passionate about fostering a supportive environment for nurses, Gedeon is committed to innovation and advocacy to address the ongoing nursing shortage and ensure a thriving future for the profession.

What You'll Learn
  • ✓ Employees need access to their leaders to foster trust and open communication, which directly impacts workplace culture and reporting of issues like bullying or incivility.
  • ✓ Consolidating similar committees and ensuring only key representatives attend helps leaders manage their time effectively while keeping teams informed.
  • ✓ Celebrations, incentives like food and t-shirts, and engaging leadership styles help foster a culture where employees feel appreciated and motivated.
  • ✓ Implementing the DASA tool for assessing aggression allows teams to identify risks early and take immediate action to protect staff.
  • ✓ Using an approach like Pathway to Excellence provides a roadmap for improving workplace conditions, but success ultimately comes from leading with genuine care and passion.
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