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Emotional intelligence is a critical skill, far exceeding technical intelligence in importance for career advancement and team effectiveness.
In this episode, Dr. Mitchell Kusy, organizational development expert and a professor in the Graduate School of Leadership & Change at Antioch University, discusses the rising interest in emotional intelligence within healthcare. Mitch highlights the need for interprofessional team building that goes beyond individual team development and emphasizes the importance of understanding the dynamics between teams. He introduces the concepts of boundary reinforcement, spanning, and buffering as essential leadership skills. Mitch also explores the components of emotional intelligence (self-awareness, self-management, social awareness, and relationship management), offering strategies for skill development through mindful questioning and seeking feedback. Additionally, he highlights the pivotal role of empathy in coaching and decision-making, reinforcing its impact on effective leadership.
Tune in and learn how to cultivate emotional intelligence within yourself and your team to foster a healthier and more productive work environment!
About Dr. Mitchell Kusy
Dr. Mitchell Kusy, a 2005 Fulbright Scholar in Organization Development, is a professor at Antioch University’s Graduate School of Leadership & Change. With extensive experience in consulting and keynote speaking for numerous organizations worldwide, he focuses on fostering respectful work cultures that enhance individual, team, and organizational performance. Before his current role, he led leadership and organization development initiatives at American Express Financial Advisors and HealthPartners. Alongside his book “Why I Don’t Work Here Anymore,” Dr. Kusy has co-authored five other business publications. Recognized for his contributions, he was awarded the Minnesota Organization Development Practitioner of the Year in 1998. Dr. Kusy resides in both Minneapolis and Palm Springs.
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