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Leaders must prioritize making time for meaningful conversations by rethinking meeting structures and schedules.
In this episode, Dr. Katherine Meese, a researcher, author, scholar, mentor, and teacher of organizational behavior, well-being, and leadership at the University of Alabama in Birmingham, discusses how trust in senior leadership is a major factor influencing employee turnover and tension, far more than trust in direct supervisors or compensation. She stresses the importance of senior leaders being visible, accessible, and actively engaging with frontline workers to build a healthy organizational culture. Dr. Meese emphasizes how rounding (visiting different departments), transparency, and meaningful recognition strengthen relationships and reduce burnout, thus reshaping work dynamics. She also addresses generational challenges in the workplace, focusing on younger employees’ need for transparency and participation in decision-making.
Tune in and learn how fostering trust at the senior leadership level can transform your organization!
About Dr. Katherine A. Meese
With over a decade of experience in healthcare management, leadership, and research, Dr. Meese is a researcher and scholar in the field of organizational behavior, well-being, and leadership. She has published numerous peer-reviewed journal articles and co-authored two textbooks on organizational behavior in healthcare that are used in over 160 schools across the country. Her most recent book is The Human Margin: Building the Foundations of Trust with Quint Studer.
Dr. Meese also teaches and mentors graduate, doctoral, and executive students at the University of Alabama at Birmingham (UAB) Department of Health Services Administration. Her passion is to translate data and research into meaningful knowledge to help leaders and organizations support their humans.
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A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.
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