The Charge Nurse Development Program is LIVE! Enroll today!

Click here
EP 46:

EP 46: Confronting Disruptive Behaviors in Healthcare

42:22

min

Q&A Episode

Prefer audio? Listen & subscribe on

In This Episode

Evaluating personal values and behaviors is essential for leaders to foster a healthy work culture.

In this episode, Dr. Crystal Lawson, founder of We Rise Up, discusses the pressing issue of bullying in healthcare and its impact on staff and patients. She shares her journey from nurse manager to founding We Rise Up, emphasizing leadership development and creating a respectful work culture. Dr. Lawson addresses the challenges faced by nurse leaders, including the importance of difficult conversations, the impact of the pandemic on leadership, and the fear of others’ opinions. She emphasizes the need for a supportive community and feedback to improve healthcare environments, drawing sports analogies to highlight teamwork and shared goals, and stresses that leaders must foster a culture of growth, empathy, and accountability.

Tune in and learn how to transform your healthcare workplace into a more respectful and productive environment!

About Dr. Crystal Lawson:

Dr. Crystal Lawson is an expert in nursing and leadership development at all levels, with extensive experience in the national leadership development space. She currently provides consultant services to equip, inspire, and empower leaders to generate positive disruption.

Dr. Lawson is CEO & Founder of We Rise Up, LLC, offering consulting, courses, and keynote speaking services to help equip, empower, and inspire nursing leaders. She is currently serving at Cedars-Sinai in an interim role to advance nursing professional development and elevation of the scope of nursing practice. She has served as the Senior Director for Nursing Leadership Development at Ascension, serving over 60,000 nurses. Previously, she was the Education Director for the American Organization for Nursing Leadership (AONL), where she was responsible for the development, implementation, and evaluation of AONL’s educational programs and services for leadership development of nurses at all levels. Prior to AONL, she worked at the University of Tennessee Medical Center where she held a variety of clinical and administrative roles, including Clinical Nurse, Nurse Manager, and Director of Nursing Education and Professional Development. Crystal has also worked as a role player for developmental leadership for managers and executives from various industries in the public and private sectors.

Crystal earned her DNP from the University of Tennessee, focusing on the transition from expert clinician to the nurse manager role. She holds the Certified in Executive Nursing Practice from AONL. Crystal currently resides in Knoxville, TN, and Los Angeles, CA, part-time.

What You'll Learn
  • Addressing bullying in healthcare is crucial for ensuring staff well-being and enhancing patient care.
  • Transitioning from a nurse manager to a company founder demands both vision and perseverance.
  • Leadership development programs offer essential tools for new nurse leaders.
  • Creating a respectful work culture requires addressing incivility and fostering open communication.
  • Leaders need to engage in difficult conversations to improve team dynamics and performance.
Links & Resources

Have a question for Renee?

Email us to have your leadership question featured in an upcoming Q&A episode.

Host & Guest

Dr. Renee Thompson

DNP, RN, FAONL, FAAN · CEO & Founder, HWI

A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.

Subscribe & Follow

Never miss a Coffee Break. New episodes every week.

Share This Episode
Links & Resources

More from Coffee Break

EP 99:

EP 99: From Stress to Strength – Building Well-being Into Your Work Culture

EP 128:

EP.128: From Silence to Safety: Building Cultures Where People Speak Up

EP 43:

EP 43: Intentional Actions for Work-Life Harmony

Join Our Listener List

Get every Coffee Break in your inbox.

New episodes, show notes, and the practical scripts behind each conversation.

We send a few thoughtful emails a month.
No spam, ever. Read our privacy promise.