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Focusing on small wins, alongside open and honest communication, creates a foundation of reliability and respect within a team.
In this episode, Dr. Simone Nicholson, nurse manager at Lankenau Medical Centers, shares her inspiring journey from being a new nurse manager in a challenging environment to co-creating a thriving, positive workplace culture marked by increased trust and staff retention. She explains how she adopted creative techniques, such as suggestion boxes, Friday Facts emails, daily trivia games, and laminating posters, to engage and motivate her team. Dr. Nicholson shares her philosophy on building trust through consistency and small wins, such as fixing broken coffee pots and providing timely updates on staff concerns. Despite initial resistance, her genuine positivity eventually won over her team, fostering a collaborative, supportive environment.
Listen in as we explore Simone’s strategies for leadership and successful team engagement.
About Dr. Simone Nicholson:
Dr. Simone Nicholson is a well-rounded nurse manager with over 16 years of perioperative nursing and trauma experience. She is a nurse manager at Lankenau Medical Center, part of Main Line Health in Wynnewood, PA. Simone believes in being a willing leader who is a co-creator of change by understanding struggles while remaining joyous and spreading these feelings to others. One of her main goals is to create trust and a positive culture within her team.
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A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.
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