The Charge Nurse Development Program is LIVE! Enroll today!

Click here
EP 4:

EP 4: Avoiding Common Mistakes in Handling Workplace Disruptions

17:20

min

Q&A Episode

Prefer audio? Listen & subscribe on

In This Episode

Here’s how to avoid common mistakes when handling disruptive workforce behaviors in healthcare.

In this episode, Renee Thompson, CEO & Founder of the Healthy Workforce Institute, breaks down three common leadership mistakes when addressing disruptive behaviors, drawing from her extensive experience in healthcare leadership. One-time management of bad behavior is the first mistake she discusses, emphasizing the need for ongoing and recurrent conversations to foster change. Renee warns against discussing individual behavior issues in group settings like staff meetings and suggesting private discussions to maintain leadership credibility. Lastly, she addresses the pitfall of overlooking problematic behavior from highly skilled employees, stressing the importance of holding everyone to the same behavioral standards.

Tune in to learn from common leadership mistakes and which proactive approaches you can apply to create a positive work environment!

About Renee Thompson:

Dr. Renee Thompson is the CEO & Founder of the Healthy Workforce Institute and works with healthcare organizations to cultivate a professional workforce by addressing bullying, and incivility.

Renee has authored several books and is one of only 30 nurses in the world who have achieved the prestigious certified speaking professional designation.

In 2018 she was recognized as one of LinkedIn’s Top Ten Voices in Healthcare for her contribution to their global online healthcare community and in 2022 and 2023 was identified as one of the top 5 Nurse Influencers on LinkedIn.

Also in 2022, Renee was inducted as a Fellow of the American Academy of Nursing for her work to eradicate disruptive behaviors in healthcare.

Renee and her team are on a mission to create a world where bullying and incivility are immediately rejected and kindness, respect, and professionalism become the new norm.

What You'll Learn
  • Upholding consistent behavior standards for all employees, regardless of skill level, is essential to maintain team morale and unity.
  • Focusing on short-term gains by tolerating disruptive behavior from skilled employees can detrimentally affect the team’s long-term performance.
  • Tailoring approaches to address behavior problems with personalized understanding and respect is more likely to produce favorable outcomes.
  • Maintaining accountability across all team members’ behavior reinforces a sense of responsibility and respect within the workplace.
  • Regular communication, periodic check-ins, and prompt feedback are pivotal to facilitating behavior change and cultivating a positive work environment.
  • Balancing immediate operational needs with the long-term repercussions of ignoring disruptive behavior is vital for sustaining a healthy work atmosphere.
Links & Resources

Have a question for Renee?

Email us to have your leadership question featured in an upcoming Q&A episode.

Host & Guest

Dr. Renee Thompson

DNP, RN, FAONL, FAAN · CEO & Founder, HWI

A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.

Subscribe & Follow

Never miss a Coffee Break. New episodes every week.

Share This Episode
Links & Resources

More from Coffee Break

EP 53:

EP 53: The Power Of Trust: How Leadership Drives Employee Retention

EP 108:

EP 108: The Human Side of Leadership – Building Relationships that Last

EP 11:

EP 11: Empowering Healthcare Through Recognition

Join Our Listener List

Get every Coffee Break in your inbox.

New episodes, show notes, and the practical scripts behind each conversation.

We send a few thoughtful emails a month.
No spam, ever. Read our privacy promise.