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EP 39:

EP 39: Navigating Leadership Challenges: Building Resilient Healthcare Teams

35:41

min

Q&A Episode

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In This Episode

Equipping leaders with the right tools is crucial, including creating cohorts for sharing challenges, being vulnerable, and giving and receiving honest feedback.

In this episode, Dr. Nicole Kolacz, Chief Nursing Officer at Aultman Hospital, shares the mission to eradicate harmful behaviors in healthcare settings, uncovering the strategies and insights that have driven progress towards the goal. She discusses Aultman Hospital’s innovative online program to equip leaders to tackle bullying and instability, the importance of creating safe and supportive spaces for honest dialogue, and the vital role of continuous learning for leadership excellence. Throughout this conversation, Dr. Kolacz reflects on the challenges faced by healthcare leaders during the pandemic, the significance of lateral agility, and the need for collaborative problem-solving. She also explains how blending tools like podcasts, TED talks, and books can enhance self-improvement and leadership skills.

Prepare to be inspired by Dr. Kolacz’s wisdom on adaptability, authenticity, and the power of surrounding oneself with positive influences.

About Dr. Nicole Kolacz

Nicole Kolacz is currently the Chief Nursing Officer at Aultman Hospital, where she is responsible for nursing practice.  With over 28 years of nursing experience 25 in nursing leadership, Nicole is passionate about nursing practice and the nursing profession.  In addition, she is responsible for planning and monitoring safe patient care, as well as the development, implementation, and evaluation of nursing practice and patient care for Aultman, as well as nursing strategy.  Nicole works to support nurses at Aultman Hospital in thriving in their practice.

Nicole also leads the system CNO Council at Aultman. She is responsible for infection control, access line/logistics center, trauma program, respiratory, and regulatory. Under her leadership, they achieved a distinguished 4th Magnet designation. Nicole also served as the COVID-19 incident commander during the pandemic, demonstrating exceptional leadership under challenging circumstances.

What You'll Learn
  • The Eradicating Bullying and Incivility program equips healthcare leaders to tackle bullying. Multiple cohorts of leaders have already benefited from this training, which emphasizes creating a safe and open workplace.
  • Various leadership resources, including podcasts, articles, and books, are important.
  • Dr. Kolacz’s sessions encourage vulnerability and authenticity and allow leaders to bring their resources for group discussion.
  • Leaders need to integrate self-care into their routines, as both Renee and Dr. Kolacz highlight that prioritizing well-being is essential for effective leadership.
  • Leaders faced unique challenges during and after the pandemic, and Dr. Kolacz underscores the need to rebuild foundational skills, be visible, and create supportive environments for staff.
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