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Creating a positive work environment can shape organizational culture.
In this episode, Mitch Kusy, professor at the Graduate School of Leadership & Change at Antioch University, discusses the importance of culture change in organizations, specifically addressing disruptive behaviors. Disruptive behaviors can significantly impact individuals, team performance, and the overall organization, particularly in healthcare, where it affects patient experience and safety. However, many organizations need a little push toward culture change, viewing it as a fluffy topic. Still, Mitch emphasizes the need to involve key stakeholders and present evidence to convince people that it is a crucial and strategic priority. He shares three strategies for effective culture change initiatives, which include engaging others, using evidence from both internal and external sources, and clearly defining decision-making parameters.
Tune in to learn more about addressing disruptive behaviors and implementing culture change initiatives for long-term positive outcomes!
A 2005 Fulbright Scholar in Organization Development, Dr. Kusy is a professor at the Graduate School of Leadership & Change at Antioch University. A registered organization development consultant, Mitch has consulted with hundreds of organizations nationally and internationally; he has been a keynote speaker around the globe. Mitch has helped create organizational communities of respectful engagement, facilitated large-scale organizational change, and engaged teams through assessment and team-designed actions—all with a focus on improving organizational culture and long-term return on investment.
Mitch has consulted and been a keynote speaker with hundreds of organizations nationally and internationally—helping create work cultures of respectful engagement impacting individual, team, and bottom-line performance. He previously headed leadership and organization development at American Express Financial Advisors and HealthPartners. Previous to Why I Don’t Work Here Anymore, Mitch co-authored five business books. In 1998, he received the Minnesota Organization Development Practitioner of the Year Award.
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A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.
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