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EP 29:

EP 29: Building a Safer Workplace: Collaboration and Prevention Strategies

33:00

min

Q&A Episode

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In This Episode

Empowering healthcare workers to set boundaries with patients is essential to preventing workplace violence.

In this episode, Tracy Gosselin, Senior Vice President and Chief Nurse Executive at Memorial Sloan Kettering Cancer Center, discusses workplace violence in healthcare. Tracy delves into strategies for cultivating a healthy workforce, emphasizing the need to identify key stakeholders, understand data, and create a supportive environment for staff. She emphasizes the significance of acknowledging workplace violence and empowering healthcare workers to set boundaries with patients while providing compassionate care. Tracy also stresses that combating workplace violence requires a sustained commitment over time; it’s not a problem that can be solved with a one-time fix but rather demands ongoing vigilance and effort. Finally, she underscores the importance of networking with industry professionals, sharing best practices, and ongoing education as vital components of any organization’s strategy to address and prevent workplace violence effectively.

Tune in and learn how to cultivate a respectful and safe work culture in healthcare with practical methods that actually work!

About Dr. Tracy Gosselin

Tracy Gosselin is the Senior Vice President and Chief Nurse Executive of Memorial Sloan Cancer Center, a company with a single mission: ending cancer for life. Tracy leads more than 5,000 nurses and nursing support staff across 25 sites in New York and New Jersey. She excels in applying relationship-based care models, shared governance structures, and evidence-based practices to keep everyone in her team aligned on the firm’s sole goal. In addition, Tracy shapes clinical redesign efforts, quality and safety initiatives, and caregiver support programs. She is a member of the American Academy of Ambulatory Care Nursing, the American Society of Clinical Oncology, and the American Nurses Association, among other organizations. Tracy is a fellow of the American Academy of Nursing and the New York Academy of Medicine.

What You'll Learn
  • ✓ Workplace violence isn’t just physical; it encompasses a spectrum from subtle forms like bullying and incivility to more overt acts like patient and family abuse, highlighting the need for comprehensive prevention strategies.
  • ✓ Effective intervention strategies for workplace violence hinge on two key pillars: a thorough understanding of the data surrounding incidents and the active engagement of key stakeholders to implement targeted solutions.
  • ✓ Combatting workplace violence requires a sustained commitment over time; it’s not a problem that can be solved with a one-time fix but rather demands ongoing vigilance and effort.
  • ✓ Recognizing that every organization is at a different stage in its journey to combat workplace violence underscores the importance of tailored approaches and continuous improvement efforts.
  • ✓ Networking with industry professionals, sharing best practices, and ongoing education are vital components of any organization’s strategy to address and prevent workplace violence effectively.
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