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At its core, effective leadership revolves around nurturing and bolstering the growth of individuals within the team.
In this episode, Mandy Tilton, Chief Nursing Officer at BAYADA Home Health Care, discusses the importance of leadership development in addressing workplace issues like bullying and incivility. She talks about her journey from patient care technician to senior nurse leader, emphasizing the significance of continuous learning and being present where the work happens. Mandy highlights the role of the Clinical Advisory Board in fostering interprofessional collaboration and solving challenges in home healthcare, and introduces innovative approaches like the Safety Squad and book clubs for leadership development, stressing the importance of continuous learning for healthcare professionals. She also encourages starting small with activities like monthly Zoom sessions with passionate speakers to empower leaders and drive improvement.
Tune in and learn how small, inexpensive actions can lead to significant improvements in leadership and overall organizational performance!
Dr. Amanda “Mandy” Tilton, is the Chief Nursing Officer at BAYADA Home Health Care, responsible for overseeing clinical standards, optimizing clinical practices, partnering with specialty practice clinical leadership teams on clinician retention and professional development, and implementing a safety culture built on principles of high reliability at BAYADA Home Health Care. Prior to joining BAYADA in 2021, Mandy led the nursing strategy at DaVita Kidney Care as chief nursing officer over a twenty-year career where she worked in many roles, including patient care technician, nurse, administrator, director, and vice president. These responsibilities included all modalities and both chronic and acute dialysis. She is currently on the board of directors for the National Kidney Foundation of Illinois and serves as adjunct faculty at Lewis University.
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A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.
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