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EP 19:

EP 19: The Key to Comprehensive Workplace Violence Prevention

35:42

min

Q&A Episode

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In This Episode

Workplace violence isn’t just physical. It includes bullying and incivility and also impacts the safety, environment, and health of everyone involved.

In this episode, Mary Beth Kingston, Executive Vice President and Chief Nursing Officer at Advocate Health, shares her experiences managing an emergency department in a large urban hospital, emphasizing the escalating problem of violence in healthcare. Mary Beth underscores the impact of physical violence, bullying, and incivility on healthcare workers, teammates, caregivers, and patients. Emphasizing the multifaceted nature of workplace violence, she calls for comprehensive safety programs, leadership engagement, and collaboration among safety teams, clinical teams, and risk groups. Mary Beth advocates for a strategic approach that combines data-driven business cases with emotional appeals, involving prevention infrastructure, facility safety assessments, and fostering a positive culture through understanding and empathy.

Tune in and learn how addressing workplace violence is crucial for a safer and more inclusive workplace culture!

About Mary Beth Kingston:

Mary Beth Kingston is the Executive Vice President and Chief Nursing Officer at Advocate Health, overseeing nursing strategy and patient experience across 68 hospitals in multiple states. With over a decade at Advocate Aurora Health, including the role of CNO, she led nursing practice and standards. Kingston is known for establishing a collaborative governance structure, and fostering a flexible nursing workforce.

Beyond her current role, she serves on the boards of Providence St. Joseph Health and Maine Line Health. She holds a Ph.D. in health policy, a master’s in nursing, and a bachelor’s in nursing. As a Robert Wood Johnson Executive Nurse Fellow and a fellow in the American Academy of Nursing, she’s board-certified as an advanced nurse executive. Kingston chairs the Hospitals Against Violence Advisory Board for the American Hospital Association and received the American Assembly for Men in Nursing Inclusion and Diversity Award in 2020.

Her dedication to addressing workplace violence and promoting inclusion and diversity underscores her impactful contributions to the nursing profession.

What You'll Learn
  • Leaders must address workplace violence comprehensively, incorporating it into organizational goals and involving leadership at all levels.
  • A multifaceted approach is needed to tackle workplace violence, involving data-driven business cases and emotional appeals to transform workplace culture.
  • Executives must demonstrate commitment by visiting departments and actively engaging in addressing incidents to create a culture of respect and professionalism.
  • Support and well-being in healthcare organizations start at the top, requiring long-term commitment for mental, physical, and emotional healing.
Links & Resources

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Host & Guest

Dr. Renee Thompson

DNP, RN, FAONL, FAAN · CEO & Founder, HWI

A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.

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EP 128:

EP.128: From Silence to Safety: Building Cultures Where People Speak Up

EP 112:

EP 112: How to Address Bullying and Incivility: Key Lessons From Chapters 1–5 of Enough!

EP 101:

EP 101: Mitigating Conflict – Supporting Nurse Managers in the Hardest Job in Healthcare

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