EP. 156: How to Lead a Multigenerational Team: Communication and Feedback That Works

Summary:

Leading a multigenerational workforce requires flexibility, curiosity, and clear communication standards.

In this episode, Dr. Renee Thompson speaks with Priscilla Meyers, a neonatal nurse practitioner, speaker, consultant, and leadership coach at the Healthy Workforce Institute, about leading teams made up of different generations. Priscilla explains how generational experiences can shape communication and feedback preferences, and why leaders should ask questions rather than make assumptions. She shares practical ways to tailor communication, establish boundaries, and provide neutral, behavior-focused feedback while maintaining consistent expectations. Priscilla also discusses why patient safety conversations should follow a standardized approach, how frequent feedback can reduce defensiveness, and why leaders must be willing to ask their teams for feedback too.

Tune in to learn how curiosity, consistency, and clear expectations can help leaders build trust and psychological safety across generations.

About Priscilla Meyers:

Priscilla Meyers, APRN, MSN, NNP-BC, ANLC-N, ACC, is a seasoned healthcare leader, neonatal nurse practitioner, coach, consultant, and speaker with more than 17 years of experience. She is a consultant and leadership coach with the Healthy Workforce Institute and the CEO of Empowered Edge Coaching, where she helps healthcare professionals strengthen communication, build resilience, overcome challenges, and grow as transformational leaders.

Known for her integrity, clear communication, and collaborative leadership style, Priscilla creates environments where every voice is heard and valued. Her work focuses on psychological safety, accountability, workplace equity, professional development, and sustainable leadership practices that improve team performance and patient care. She completed the Advanced Nurse Leader Certification Program through Synova and has received several honors, including the NANN NNP Rising Star Award, the Houston Business Journal Women Who Mean Business Award in the Women to Watch category, and the NAPNAP Leadership Award.