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Summary:
Triangulation damages trust, weakens relationships, and prevents healthcare teams from addressing problems directly.
In this solo episode, Dr. Renee Thompson explains how triangulation occurs when someone complains about a coworker without first speaking directly to that person. She explores why employees avoid difficult conversations, including fear of retaliation, concern about damaging relationships, and a lack of assertive communication skills. Renee also shares practical scripts leaders can use to interrupt triangulation, encourage peer-to-peer communication, and coach employees through workplace concerns. She emphasizes that addressing triangulation is essential for strengthening psychological safety, teamwork, and patient care.
Tune in to learn how to stop workplace triangulation and build a culture of honest, respectful communication!
About Dr. Renee Thompson:
Dr. Renee Thompson is a leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare. With more than 31 years of experience as a clinical nurse, educator, quality manager, and executive leader, she has become one of the most sought-after experts on workplace culture. As CEO and Founder of the Healthy Workforce Institute, Renee works with healthcare organizations worldwide to equip leaders with the tools they need to cultivate professional, respectful, and supportive teams.
Renee is a published author, award-winning speaker, and one of only 30 nurses worldwide to earn the Certified Speaking Professional designation. She also serves on The Joint Commission’s Workplace Violence Technical Advisory Panel and has been recognized globally for her thought leadership and advocacy.
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