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In this episode of the Coffee Break Podcast, Dr. Renee Thompson welcomes Patricia McGaffigan, President of the Certification Board for Professionals in Patient Safety at the Institute for Healthcare Improvement. Patricia has dedicated her career to advancing patient and workforce safety, and she brings powerful insights into why safety cannot just be a project or fleeting priority – it must be an organization’s purpose.
Together, Renee and Patricia explore the deep connection between patient safety and workforce well-being, the importance of shifting leadership mindsets, and practical strategies organizations can adopt to hardwire safety into their culture. Patricia also shares tools and frameworks leaders can start using immediately, including the National Action Plan, a new workplace violence reporting framework, and IHI’s Joy in Work framework.
Listeners will walk away with a clearer understanding of how every interaction impacts safety and why creating safer workplaces requires action at both the system and individual levels.
About Patricia McGaffigan:
Patricia McGaffigan, MS, RN, CPPS, CPHFH, is President of the Certification Board for Professionals in Patient Safety and Senior Advisor for Safety at the Institute for Healthcare Improvement. She serves as co-chair of the National Steering Committee for Patient Safety, senior sponsor for the Lucian Leape Institute, and Well-being Commissioner for ANCC’s Pathway to Excellence. A nationally recognized speaker and IHI Fellow, Patricia has received numerous awards, including the AACN Lifetime Member Award, and has been named to Becker’s Patient Safety Experts to Know list.
Known as a dynamic and engaging speaker, Jeff presents nationally and internationally on topics of leadership, culture, and patient experience. Fun fact: Jeff has attended three Stanley Cup Finals where first-time teams won the championship!
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A leading authority on creating healthy work cultures by eliminating bullying and incivility in healthcare, with 31+ years of clinical and executive experience. One of only 30 nurses worldwide to earn the Certified Speaking Professional designation.
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