Healthcare Organization Combats Workplace Bullying
October 22, 2019
Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference
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How To Protect Yourself From The Chronic Complainers
October 15, 2019
Have you ever worked with someone who complained constantly? I bet you have. I remember a small group of nurses on the first unit I ever worked.
Spreading Kindness as an Antidote to Cruelty
October 1, 2019
October is National Bully Prevention month. While the world focuses on how to stop bullying in schools, communities, and of course, the workplace, last year
How to Spread Kindness in Your Workplace
September 24, 2019
October is Bully Prevention Month and I really wanted to do everything I could to help healthcare folks eradicate bad behavior. So, I took a
The 3 Things You Must Ask BEFORE You Hire Someone in Healthcare
September 17, 2019
Have you ever hired a nurse whom you thought was a great hire? She had experience, was certified, and seemed to possess excellent clinical skills.
Are you a Target, Witness, or Bully at Work?
September 3, 2019
One of the managers I’ve been working with (within my consulting practice) shared that one of his new nurses ran off the unit crying at
7 Tips to Help You Adapt to Change
August 27, 2019
Change. Back to school brings big change at our home. Back into routine, back into early mornings, back into last minute outfit changes, and back to quick sneaker double knots and
5 Questions Managers Should Ask Employees During One-on-Ones
August 20, 2019
We know through various surveys and studies (Gallup is one of them) that one of the most important reasons why someone stays or leaves their
5 Worst Mistakes Leaders Make When Addressing Bad Behavior
August 6, 2019
Dealing with employee bad behavior is one of the most challenging aspects of being a leader. Leaders are often heard saying, “If only my employees
Nine Promises to Your Coworkers
July 30, 2019
As seasons change, I find myself making promises of things I want to do and accomplish. Yesterday, when I looked at the calendar, I started
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