What Leaders and Employees Can Do To Eradicate Bullying in Healthcare
March 3, 2020
There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also
HWI Blog
5 Strategies to Protect Yourself from Retaliation When You Confront a Bully
February 25, 2020
Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior
Bullying: A Hidden Virus in Healthcare
February 11, 2020
Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving
How Healthcare Executives Can Support Their Leaders Who Are Trying to Change Culture
January 28, 2020
An epidemic of bullying and incivility exists in healthcare that affects employee morale and turnover. Bullying also affects patient outcomes. The problem is that front
Using the Quadruple Aim as a Weapon to Eliminate Bullying & Burnout in Healthcare
January 14, 2020
Do you remember when medical care centered on the physician? When patients never questioned their treatment, couldn’t name the medications they were on (I take
Beating Burnout With Optimism
December 17, 2019
Humans are born either more positive or more negative – it’s genetic. You can be born more positive but when you enter into a negative
Choosing the Wrong Friends May Be Dangerous to Your Career
December 3, 2019
Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the
Do You Train or Do You Fire?
November 19, 2019
For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role.
The Right & Wrong Way Leaders Recognize Employees
November 5, 2019
Employee recognition is getting a lot of attention lately. Some versions of employee appreciation, the employee experience, engagement, and employee recognition programs are showing up
3 Ways to Strengthen Relationships with Human Resources Partners
October 29, 2019
Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide
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