Never before have healthcare professionals been under a spotlight. The entire world is counting on them to save the human race from the COVID-19 virus.
One of my clients (let’s call her Tammy) recently reached out to me for advice. I have been working with Tammy and her team to
Now more than ever, healthcare leaders, nurses, and the entire healthcare team are being called to serve the public more than they ever have been
You’re the manager of a large surgical ICU. You have one assistant manager, 2 supervisors, and several charge nurses. When you meet with your leadership
There is an epidemic of bullying and incivility in healthcare, and it has to change. It not only affects morale and retention, but it also
Bullying and incivility in healthcare are problems. We’ve ALL heard the phrase “nurses eat their young” yet bad behavior continues. Why? Dealing with human behavior
An epidemic of bullying and incivility exists in healthcare that affects employee morale and turnover. Bullying also affects patient outcomes. The problem is that front
Do you remember when medical care centered on the physician? When patients never questioned their treatment, couldn’t name the medications they were on (I take
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