Competent and Courageous Leaders: The Cure for Turnover, Negativity, and Incivility

Keynote Description:

Negativity and incivility have been on the rise since the start of the pandemic in 2020 leading to burnout and unprecedented turnover of the healthcare team. Leaders are struggling to hold team members accountable for their disruptive behaviors, especially now during the Great Resignation because a “bad nurse” is better than no nurse.

When leaders ignore the constant negativity and disruptive behaviors of employees, they are losing exceptional team members, which undesirably impacts patient outcomes and quality of care.  

It’s the same problem we’ve always had; but now it’s been kicked-up a notch since 2020!

Being a leader pre-pandemic was difficult, at best. Today’s leaders need additional competencies and a healthy dose of moral courage to create and maintain a healthy work culture where the right team members stay and patients receive the safe, quality care they deserve.

In this presentation, leaders will learn new left and right brain strategies to cure the current turnover crisis, negative behaviors, and rising incivility in the work environment.