Competent and Courageous Leaders: The Cure for Turnover, Negativity, and Incivility
Negativity and incivility have been on the rise since the start of the pandemic in 2020 leading to burnout and unprecedented turnover of the healthcare team. Leaders are struggling to hold team members accountable for their disruptive behaviors, especially now during the Great Resignation because a “bad nurse” is better than no nurse.
When leaders ignore the constant negativity and disruptive behaviors of employees, they are losing exceptional team members, which undesirably impacts patient outcomes and quality of care.
It’s the same problem we’ve always had; but now it’s been kicked-up a notch since 2020!
Being a leader pre-pandemic was difficult, at best. Today’s leaders need additional competencies and a healthy dose of moral courage to create and maintain a healthy work culture where the right team members stay and patients receive the safe, quality care they deserve.
In this presentation, leaders will learn new left and right brain strategies to cure the current turnover crisis, negative behaviors, and rising incivility in the work environment.
At the end of this keynote presentation, participants will be able to:
Examine 3 essential competencies leaders must master to address incivility and negativity in the work environment.
Evaluate retention strategies through courage and commitment.
Construct a plan to establish high standards of conduct and performance while creating a caring and positive work culture.
This presentation is designed for healthcare leaders
The Healthy Workforce Institute is the global leader in addressing disruptive behavior in healthcare. Through our cadre of services, we provide the strategies, skills, and solutions to address any incidences of disruptive behaviors that show up in healthcare.
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