Are you ready to eradicate bullying and incivility in your organization?

Take your first step to a healthy workforce culture.


… a world where employees were competent and worked well as a team.

…where they went out of their way to support each other.

…a world where employees always communicated in a respectful manner.

Imagine a world where nobody wanted to leave because they felt so supported by their coworkers.

Imagine being a leader in this world.

Fairy tale?

The reality is that the healthcare environment is getting more and more complex.

Increasing demands, decreasing resources, burnout, bullying, and incivility have challenged healthcare leaders now more than ever before.

When organizations have a high rate of bullying​, the economic health of the organization is at risk. Through nurse absenteeism and increased turnover, ​the estimated ​annual organizational cost for new nurse turnover ​is between $1.4 and $2.1 billion.

(Wilson, Diedrich, Phleps, & Choi, 2011)

Studies show…

We need to do a better job equipping front line leaders with the skills and tools they need to cultivate a professional, supportive, and healthy workforce by eliminating bullying and incivility!

Introducing...the HWI Solution

Eradicating Bullying & Incivility

Essential Skills for Healthcare Leaders

This program is an essential first step in equipping your leaders to recognize, address and eradicate the prevalent, disruptive behaviors that are undermining your workforce culture.

It was designed with the busy ​healthcare leader in mind. Each module is bite size, less than an hour and is designed to be consumed one module per week.

​Through this program ​your leaders ​will...

nurse or doctor with heart

On average, participants in the program achieved a 72-point increase in overall score (p<0.0001)! And, 94% said the course either met or exceeded their expectations.


Module 1: Getting Clear on Bullying Behavior

In this module, you leaders will discover: 

nurse bullying
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Module 2: Recognizing Disruptive Behaviors

In this module, you leaders will learn: 

Module 3: Setting Behavioral Expectations

In this module, you leaders will discover how they can: 
Through training, consulting, and online programs the Healthy Workforce Institute addresses workplace bullying and incivility in nursing.
Medical consultation

​Module ​​4: ​​Confronting Disruptive Behaviors

In this module, you leaders will discover how they can:

​​Module ​​​5: ​Holding Employees Accountable

​​In this module, ​your leaders will discover how ​to be successful in:

Module 5 pic

By the end of this course, your leaders will…

​You'll see​ tangible improvement in staff interaction.

Your Next Steps

We enroll cohorts of 12 leaders monthly. To learn how you can enroll a cohort of leaders in your organization and to find out our launch schedule, contact us.

Download the Brochure

For additional details regarding this foundational course, download our brochure.

Download a Case Study

To find out how Crystal Pompas, Patient Care Manager at Moffitt Cancer Center, applied what she learned in this course and was able to transform her department, download her story.

Frequently Asked Questions

​Your investment for 12 leaders is $15,999 or ​​$1,333 per ​leader. 

​​The EBI solution is delivered remotely.

Upon enrollment each participant will receive login ​details to access this online Healthy Workforce Academy learning management center.  See question below, “How will my leaders gain access to the program” to learn more​ details.

The course consists of five (5) modules, an orientation, and a graduation section. Each module contains an action guide, audio training, video, and video screen capture trainings to appeal to the various learning styles.

Although your leaders will have ​1-year access to the course, it is recommended ​they complete the ​program in ​approximately 6 weeks for maximum benefit and results.

TIP: We recommend that your leaders block time on their calendars once a week to complete and absorb each module. ​

We’ve learned that the best outcomes are achieved when organizations enroll 12 leaders at a time. As a cohort, they learn together which enhances their learning outcomes.

Yes! For every additional leader, the cost is $1,299.

A few days before the course launch date you will receive an email from the course manager, Bobbie Fox Fratangelo, with details about the course. Included in this email is a link to a video that will show you how to log into the course and some key elements. Also in the email is an invitation to a Live Kickoff Q&A call with your host and course creator, Renee Thompson. On the day before the launch date, you will receive another email, this time from the course itself, with the course URL, your username and password. On the assigned launch date, simply log into the course and begin your training.

For those leaders who enroll as a cohort with other leaders within their organization, a unique live kick off call is scheduled on their launch date. During this kick off call, Renee Thompson will provide a course overview and answer any questions from the group.

Then the leaders will be encouraged to join the established biweekly live Q & A calls with other leaders across the country.

​Your leaders will receive reminders for all calls in this program.

​No problem. Each call is recorded and will be available for 6 months within the course.

We launch new cohorts on the second Monday of each month.

For questions related to the content, the activities, the additional resources or how to gain access to other courses within the Healthy Workforce Academy, please contact ​our team at

Schedule a call with a member of the Healthy Workforce Institute’s team by clicking here.

What Others Are Saying About ​The EBI Solution

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About HWI

The Healthy Workforce Institute is the global leader in addressing disruptive behavior in healthcare. Through our cadre of services, we provide the strategies, skills, and solutions to address any incidences of disruptive behaviors that show up in healthcare.

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