Tag: Professional development


When the Charge Nurse is the Bully

Mean Nurse

Malaya is the charge nurse on an inpatient oncology unit. She is loved by the patients but hated by her colleagues. She takes 4-5 smoke breaks during her 12-hour shift; each 20 minutes long. Because she is the most experienced nurse on the unit, the newer nurses feel unsafe during her absence since they are dealing with blood transfusions and chemotherapy. If she doesn’t like you, watch out because she will make your life miserable by…


How R-E-S-P-E-C-T Shows Up Differently in the Workplace

Wouldn’t it be nice if everyone treated each other with respect in the workplace? Employees respecting each other no matter what the situation would certainly make it easier for the manager. So often I’ve heard managers say, “I just wish my employees would be respectful towards each other and respectful towards me!” Some even tell their employees, “That’s it. From now on you’re going to be respectful.” As a way to combat bullying and incivility, I…


4 Easy Ways for Passionate Nurses to Beat Burnout

One of the best compliments I received came from a nurse a few weeks ago.  It was during nurses’ week, when she heard my keynote, “Celebrate Nursing: Human by Birth – Hero by Choice.” She told me that she had been feeling burned out in her role as a nurse lately, but that while listening to me talk about nurses as heroes, she was reminded of why she choose nursing in the first place. That reminder,…


WARNING WARNING! 2 Patient Factors Indicating Pending Violence

A new patient care associate (PCA) from an agency is assigned to work the evening shift in a skilled nursing care facility. The PCA is unfamiliar with the facility, as well as the patients, and has just met the nursing employee for the first time in hand-off report. Shortly after she enters the room of a 90-year old male patient, she emerges, hugging her abdomen and states, ‘He just kicked me in the stomach!” Could this…


5 Steps to Go From a Shut Up to a Speak Up Culture in Healthcare

It’s time to get serious about creating a speak up culture in healthcare. Here’s why. Over the last 8 years, I’ve talked with thousands of nurses, physicians, and support staff about disruptive behaviors in healthcare settings. These people shared examples of minor rudeness and inconsideration as well as major, shocking, and sometimes disturbing, behaviors. Quite often, the stories they shared were from their experiences as a WITNESS to these behaviors – not the one who was on…

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