Tag: nurses


How To Protect Yourself From The Chronic Complainers

Have you ever worked with someone who complained constantly? I bet you have.  I remember a small group of nurses on the first unit I ever worked. These nurses would spend their time complaining about EVERYTHING! They were unhappy with administration, the food in the cafeteria, their coworkers, and of course, their pay.   It wasn’t like they just said a comment here or there – no, they complained EVERYWHERE – in the break room, in the cafeteria, and especially at the nurses’ station. This group of nurses…


The 3 Things You Must Ask BEFORE You Hire Someone in Healthcare

Have you ever hired a nurse whom you thought was a great hire? She had experience, was certified, and seemed to possess excellent clinical skills.  Yes! You hit the jackpot! But then over time, you realized while all of this was true, she quickly got a reputation for not helping anyone, only focusing on her patients; being arrogant, uncivil, and just plain rude. What went wrong? You were probably distracted by the shining object syndrome and…



This post was originally published on May 6, 2013 and updated on May 7, 2019. At many of my keynote addresses, I talk about the choice we all made when deciding to become a nurse. I will ask my audience, “Why did you become a nurse?” And almost immediately… The responses to my questions begin filling up space. I really love hearing all the reasons and want to share some of my favorites with you today….


Transform Healthcare by Turning Nurses Into Wolf Packs

Transform Healthcare by Turning Nurses Into Wolf Packs

You’re probably asking yourself what how wolf packs could transform healthcare. I understand your confusion, but just stay tuned. I recently spoke with a newer nurse who was struggling with the reality versus the fantasy of being a nurse. She envisioned nursing as a career where she could truly make a difference with her patients. Where she could sit with them while she provided comfort and education. Where she would leave every day feeling good about…


The Gifted Nurse: Compassion

The Gifted Nurse - Compassion

Compassion in nursing is so much more than being nice to patients. Compassion is about connecting with human beings on a level deeper than just “the GI bleeder in room 14 bed 2”. When nurses extend compassion, they provide the patient a sense of security. A feeling that their condition and concerns are being heard, recognized and acted upon. Compassion fosters a strong foundation of trust and assures them that you’re both working towards the best…

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