3 Steps to Intervene with an Abrasive Leader
Brad is one of your top managers. From his early beginnings at the hospital as a nursing aide to now running one of the largest
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Brad is one of your top managers. From his early beginnings at the hospital as a nursing aide to now running one of the largest
Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital
What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green
In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their
Cheryl had her chair, her computer, and her med cart. Everyone in the ICU knew this; even the physicians, who wouldn’t dare sit in Cheryl’s
About 25 years ago I worked with a toxic individual. She bullied and knocked down those without power and kissed up to those with power.
Numerous studies show that Magnet® designated organizations have higher nurse satisfaction, less turnover, and they experience higher revenues, which offsets the high cost for achieving
Turning the New Year is my favorite time of year for two reasons. One is that New Year’s Day is my birthday and when I
Disruptive behaviors in healthcare capture the attention of patients, providers, and even the community. You might think I’m talking about workplace violence, which is a concern
Leaders know that high reliability is necessary in healthcare, where the consequences of error are high, and margin of error is low. But how do
I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core
November marks the beginning of the holiday season. While December is all about giving, November is all about gratitude. I wish November would last forever
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The Healthy Workforce Institute is the global leader in addressing disruptive behavior in healthcare. Through our cadre of services, we provide the strategies, skills, and solutions to address any incidences of disruptive behaviors that show up in healthcare.