In: Healthy Workforce

04
Dec

Resilience: A High Reliability Organization Principle

Resilience

Leaders know that high reliability is necessary in healthcare, where the consequences of error are high, and margin of error is low. But how do we ensure that our entire team understands the importance of high reliability when they are faced with challenging, ever-changing environments and dissonance in the workplace? A manager working in the ICU is told during her annual review to reduce her number of central line catheter infections and increase her staff satisfaction….

27
Nov

5 Healthcare Leadership Principles from Navy Seals

Leadership

I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core principles they need to address and eliminate workplace bullying and incivility. When I perform organizational assessments, what I typically find included in new leader orientation, and ongoing development programs, are topics such as how to do payroll, the schedule, monitor quality metrics, the budget, etc. But what’s missing here? Yes!! How…

20
Nov

5 Quotes to Inspire a Heart of Gratitude

Heart of Gratitude

November marks the beginning of the holiday season. While December is all about giving, November is all about gratitude.  I wish November would last forever – not because of the turkey and certainly not for the snowy cold weather, but because it’s a month that encourages us to be thankful and to acknowledge our many blessings. I too can get caught up in the hustle and bustle of life but for now; for today, let’s all…

13
Nov

5 Ways to Make Sure the Preceptor Isn’t the Bully

Nurse bully preceptors

Sandy was a new nurse and although she was nervous, she was relieved to find out she was one of 4 new nurses hired in her department. At least she wasn’t alone! During their first week of orientation, all 4 nurses were told to stop by the unit to find out who their preceptors would be. They all stood in a line as the manager told each nurse who would precept them. John’s going to be…

06
Nov

When the Charge Nurse is the Bully

Mean Nurse

Malaya is the charge nurse on an inpatient oncology unit. She is loved by the patients but hated by her colleagues. She takes 4-5 smoke breaks during her 12-hour shift; each 20 minutes long. Because she is the most experienced nurse on the unit, the newer nurses feel unsafe during her absence since they are dealing with blood transfusions and chemotherapy. If she doesn’t like you, watch out because she will make your life miserable by…

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