In: Healthy Workforce

09
Apr

A Top Down-Bottom Up Approach to Eradicating Workplace Bullying & Incivility in Healthcare

What do you do if you’re a healthcare executive and your recent turnover data indicates a bullying and incivility problem?  Do you sigh and say, “Well. That’s just the way it’s always been?” Do you call a mandatory meeting with your leaders and tell them to “fix this problem” or else? Do you deny the data (these are not the droids you’re looking for…) and ignore the issue? Perhaps you know you have a problem but…

19
Mar

High Stress and Nurse Bullying: Is there a Connection?

Kate walks onto the unit about ten minutes before the start of second shift. You’re sitting in your office when you hear her tell anyone standing still to brace themselves because Tangie is on her way up and will be on her typical warpath. She goes on to explain that when Kate was walking into the building, she passed Tangie’s car and could tell that she was having a heated phone conversation. The day shift supervisor…

12
Mar

Eliminating Bullying & Incivility Through Deliberate Documentation

Erik had had enough of his charge nurse, Taylor, who is a known bully. For years, everyone put up with her because she was “so good.” However, Erik just lost another new nurse because of her and decided enough is enough. He can no longer afford to lose nurses and support staff because of Taylor’s nasty behavior. Erik makes an appointment with his HR business partner, Emily. He tells her about Taylor and that he’s had…

05
Mar

Stop Studying and Start Doing Something About Bullying in Healthcare

I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to cultivating a healthy work environment. While only a small percentage of the presentation topics included bullying or incivility, it was clear that the global nursing community recognizes the negative impact bullying and incivility have on a healthy work environment. The research shared was remarkable!! However, I still got the sense that…

26
Feb

How To Deal With Disruptive, Rude Physicians

When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand new, shy, and insecure nurse, he intimidated the heck out of me. I prayed everyday that I wouldn’t be assigned one of his patients. He was notoriously known for being rude, condescending, and intimidating towards nurses and his interns. For months, I avoided him. However, one day, I was called into…

Send this to a friend