In: Healthy Workforce

05
Feb

The Four Characteristics of Cohesive Teams

What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green mile? Many of us who work in healthcare love the unpredictability of our industry – the life and death situations we face, the mystery diagnoses, and the unique and profound connections we make with other human beings who start out as strangers to us, but whose face and story will forever…

29
Jan

How to Win at the Employee Blame Game

In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their actions. These are the employees who blame everyone else and rarely, if ever, take responsibility. For example, an employee makes a mistake but when you confront him, he averts responsibility by blaming his coworker, another department, and sometimes, the patients or their families! If you’re not careful, you can get sucked…

22
Jan

Using Curiosity to Deal with a Territorial Coworker

Cheryl had her chair, her computer, and her med cart. Everyone in the ICU knew this; even the physicians, who wouldn’t dare sit in Cheryl’s chair and use her computer if she was in sight.  One night, Liz, one of the newer nurses, sat in Cheryl’s chair to document on her patient – on Cheryl’s computer. One of the techs warned her, “You had better not let Cheryl see you sitting in her chair.” But Liz…

15
Jan

4 Ways to Deal with a Toxic Coworker

About 25 years ago I worked with a toxic individual. She bullied and knocked down those without power and kissed up to those with power. After this individual ruined many work lives (including my own), she was fired. I thought this ordeal was over until a strange thing happened to me 10 years later. I was in an elevator and smelled a special perfume and got sick to my stomach.  Within a nanosecond of feeling ill,…

08
Jan

Bottom Line Strategy To Comply with the 2019 Magnet® Requirements Regarding Workplace Violence

Numerous studies show that Magnet® designated organizations have higher nurse satisfaction, less turnover, and they experience higher revenues, which offsets the high cost for achieving it. When an organization achieves Magnet® status, the public (which includes nurses) assumes the organization is committed to nursing excellence. Only 8.8% of U.S. hospitals (data from 2015) have received the distinguished Magnet® recognition, and many more are on the journey. Organizations that achieve this gold standard attract the best nurses…

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