In: Healthy Workforce

22
Oct

Healthcare Organization Combats Workplace Bullying

Since starting my company in 2010, I’ve worked with over 175 clients. How I’ve served them all varies. From giving a keynote at a conference or event, facilitating a series of education and training sessions, to teaching their leaders my process to eradicate bad behavior through my online academy and for some, spending more than a year through my deep dive consulting. It’s been an amazing opportunity to serve. One client has truly stepped up as…

15
Oct

How To Protect Yourself From The Chronic Complainers

Have you ever worked with someone who complained constantly? I bet you have.  I remember a small group of nurses on the first unit I ever worked. These nurses would spend their time complaining about EVERYTHING! They were unhappy with administration, the food in the cafeteria, their coworkers, and of course, their pay.   It wasn’t like they just said a comment here or there – no, they complained EVERYWHERE – in the break room, in the cafeteria, and especially at the nurses’ station. This group of nurses…

01
Oct

Spreading Kindness as an Antidote to Cruelty

October is National Bully Prevention month. While the world focuses on how to stop bullying in schools, communities, and of course, the workplace, last year I decide to shift my focus a bit. As the Founder of the Healthy Workforce Institute, my goal is to eradicating bad behavior in healthcare. After all, the way the healthcare team treats each other is just as important as the care they provide. When disruptive behaviors go unaddressed, bad things…

24
Sep

How to Spread Kindness in Your Workplace

October is Bully Prevention Month and I really wanted to do everything I could to help healthcare folks eradicate bad behavior. So, I took a look at all of the articles I’ve written over the past 9 years, looking for the article that received the highest number of views. I just assumed it would be an article about bullying. Boy was I wrong! The article I wrote that received the highest views was titled, “10 Ways…

17
Sep

The 3 Things You Must Ask BEFORE You Hire Someone in Healthcare

Have you ever hired a nurse whom you thought was a great hire? She had experience, was certified, and seemed to possess excellent clinical skills.  Yes! You hit the jackpot! But then over time, you realized while all of this was true, she quickly got a reputation for not helping anyone, only focusing on her patients; being arrogant, uncivil, and just plain rude. What went wrong? You were probably distracted by the shining object syndrome and…

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