In: Healthy Workforce

11
Dec

Nurse Bullying and Patient Safety: Understanding the 3 P’s of Safe Patient Care

Nurse Bullying

Disruptive behaviors in healthcare capture the attention of patients, providers, and even the community. You might think I’m talking about workplace violence, which is a concern in healthcare settings. However, I’m referring to bullying and other disruptive behaviors between professionals.  While most of the information shared about nurse bullying and incivility is linked back to the effects on the workforce, it’s critical we understand the impact of disruptive behaviors on patient outcomes. According to an article published…

04
Dec

Resilience: A High Reliability Organization Principle

Resilience

Leaders know that high reliability is necessary in healthcare, where the consequences of error are high, and margin of error is low. But how do we ensure that our entire team understands the importance of high reliability when they are faced with challenging, ever-changing environments and dissonance in the workplace? A manager working in the ICU is told during her annual review to reduce her number of central line catheter infections and increase her staff satisfaction….

27
Nov

5 Healthcare Leadership Principles from Navy Seals

Leadership

I’ve learned over the years that healthcare organizations need to do a better job equipping their front line leaders with the skills, strategies, and core principles they need to address and eliminate workplace bullying and incivility. When I perform organizational assessments, what I typically find included in new leader orientation, and ongoing development programs, are topics such as how to do payroll, the schedule, monitor quality metrics, the budget, etc. But what’s missing here? Yes!! How…

20
Nov

5 Quotes to Inspire a Heart of Gratitude

Heart of Gratitude

November marks the beginning of the holiday season. While December is all about giving, November is all about gratitude.  I wish November would last forever – not because of the turkey and certainly not for the snowy cold weather, but because it’s a month that encourages us to be thankful and to acknowledge our many blessings. I too can get caught up in the hustle and bustle of life but for now; for today, let’s all…

13
Nov

5 Ways to Make Sure the Preceptor Isn’t the Bully

Nurse bully preceptors

Sandy was a new nurse and although she was nervous, she was relieved to find out she was one of 4 new nurses hired in her department. At least she wasn’t alone! During their first week of orientation, all 4 nurses were told to stop by the unit to find out who their preceptors would be. They all stood in a line as the manager told each nurse who would precept them. John’s going to be…

Send this to a friend