In: Healthy work environment

11
Feb

Bullying: A Hidden Virus in Healthcare

Numerous studies show the negative impact bullying and incivility have on individuals, healthcare organizations, and patients. Just like a virus, bullying and incivility spread, leaving pain and suffering along their path. Rosentein and O’Daniel reported 71% of nurses and physicians surveyed said there was a significant link between disruptive behaviors of professionals and medical errors. 27% believe incivility lead to a patient’s death. In an American Nurse Today survey, 59% said a patient verbally assaulted them. …

03
Dec

Choosing the Wrong Friends May Be Dangerous to Your Career

Life isn’t meant to be lived alone. Not only do we need food and shelter to survive, but we also need socialization. In fact, the National Institute on Aging reports that positive interactions can reduce the levels of Interleukin-6, an inflammatory factor, found with disorders like cardiovascular disease, some forms of cancer, and even Alzheimer’s disease.  But, what happens when those closest to you – your friends or clique – are negative and emotionally destructive? I…

19
Nov

Do You Train or Do You Fire?

For the last year, Janet wondered if she made the right decision by promoting one of her experienced nurses, Erik, into the assistant manager role. She selected Erik because he had a good relationship with the staff, was enrolled in a master’s program, and seemed to be very organized, which were a few of the reasons she thought he would do well in a leadership role. However, it wasn’t long before Janet started questioning her decision….

05
Nov

The Right & Wrong Way Leaders Recognize Employees

Employee recognition is getting a lot of attention lately. Some versions of employee appreciation, the employee experience, engagement, and employee recognition programs are showing up in my LinkedIn news feed, newsletters I subscribe to, and in conference session titles. I can’t hop on a social media platform or read a healthcare journal without encountering SOMETHING about how leaders are recognizing or appreciating their employees. Is recognizing employees REALLY worth our time and energy? Shouldn’t adult professionals,…

29
Oct

3 Ways to Strengthen Relationships with Human Resources Partners

Over the last 10 years, I’ve talked with many healthcare leaders about their attempts to hold employees accountable for professional behavior. When they FINALLY decide to terminate an employee because of disruptive behaviors, they hit a brick wall in the Human Resource Department. HR often tells them that they don’t have enough evidence to support termination or haven’t counseled the employee enough. However, it’s not always HR’s fault. I’ve talked with a lot of HR representatives…

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