Author: Renee Thompson

Dr. Renee Thompson is a keynote speaker, author and professional development/anti-bullying thought leader. Renee spends the majority of her time helping healthcare and academic organizations address and eliminate bullying behavior. To find out how you can bring Renee to YOUR organization or nursing event, visit www.healthyworkforceinstitute.com

05
Mar

Stop Studying and Start Doing Something About Bullying in Healthcare

I just returned from the Sigma Nursing Healthy Work Environment Conference. During this conference, nurses from around the world shared their research findings related to cultivating a healthy work environment. While only a small percentage of the presentation topics included bullying or incivility, it was clear that the global nursing community recognizes the negative impact bullying and incivility have on a healthy work environment. The research shared was remarkable!! However, I still got the sense that…

26
Feb

How To Deal With Disruptive, Rude Physicians

When I was a new nurse, I was scared of Dr. Rothschild. He had the arrogance of Steve Jobs and since I was a brand new, shy, and insecure nurse, he intimidated the heck out of me. I prayed everyday that I wouldn’t be assigned one of his patients. He was notoriously known for being rude, condescending, and intimidating towards nurses and his interns. For months, I avoided him. However, one day, I was called into…

12
Feb

Six Critical Communication Tips for Creating Healthy Work Environments

Brenda’s been a manager on a busy, emergency department for almost two years. Brenda and Elaine, the manager of the ICU, started at the hospital together and even received promotions around the same time. They’ve come to support one another through various ups and downs as bedside nurses and now as managers. However, over the past six months, the culture of Brenda’s department has changed. Hospital cuts and re-organization have caused her to make some difficult…

05
Feb

The Four Characteristics of Cohesive Teams

What’s the difference between waking up every day and looking forward to going into work versus feeling like you are about to walk the green mile? Many of us who work in healthcare love the unpredictability of our industry – the life and death situations we face, the mystery diagnoses, and the unique and profound connections we make with other human beings who start out as strangers to us, but whose face and story will forever…

29
Jan

How to Win at the Employee Blame Game

In every workshop I conduct on addressing workplace bullying and incivility, leaders ALWAYS ask for help dealing with employees who never take responsibility for their actions. These are the employees who blame everyone else and rarely, if ever, take responsibility. For example, an employee makes a mistake but when you confront him, he averts responsibility by blaming his coworker, another department, and sometimes, the patients or their families! If you’re not careful, you can get sucked…

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