May 29, 2018

5 Steps to Go From a Shut Up to a Speak Up Culture in Healthcare

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It’s time to get serious about creating a speak up culture in healthcare. Here’s why. Over the last 8 years, I’ve talked with thousands of nurses, physicians, and support staff about disruptive behaviors in healthcare settings. These people shared examples of minor rudeness and inconsideration as well as major, shocking, and
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